Hello Tony,
Thank you for submitting this bug and reporting a problem with Evolution.
You made this bug report in 2012 and there have been several versions of
Ubuntu and Evolution since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 1003590
and upload the updated logs and and any other logs that are relevant for
this particular issue.
Thank you again for helping make Ubuntu and Evolution better.
G
** Changed in: evolution (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1003590
Title:
evolution will not connect to my ISP o2.co.uk or its mail servers
Status in evolution package in Ubuntu:
Incomplete
Bug description:
Under Ubuntu 11.10, serially upgraded from the original 9.04, I could
use Evolution to access my email accounts at o2.co.uk and virgin.net
without any problems. I have carried out a fresh install of 12.04 and
Evolution will not connect to mail.o2.co.uk or relay.o2broadband.co.uk
instead returning an error; ERR[AUTH] invalid user or password. This
is despite the settings being exactly the same as worked successfully
under 11.10 . The same is happening if I use Thunderbird as well.
o2 say they do not support Linux or MAC and will put no time into
solving any issue, but they do say they have not recently changed
anything in their systems.
I can access webmail pages with no problem, but it is more convenient
to use a mail client, and at the moment nothing works.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: evolution 3.2.3-0ubuntu6
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
Uname: Linux 3.2.0-24-generic-pae i686
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
Date: Wed May 23 19:05:18 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386
(20120423.2)
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: evolution
UpgradeStatus: No upgrade log present (probably fresh install)
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