Hello Adrian, Thank you for submitting this bug and reporting a problem with Firefox and Thunderbird.
You made this bug report in 2012 and there have been several versions of Ubuntu, Firefox and Thunderbird since then. Could you confirm that this is no longer a problem and that we can close the ticket? Or, if it is still a problem, could you run the following (only once): apport-collect 1016033 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu, Firefox and Thunderbird better. G ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1016033 Title: firefox and thunderbird don't show dropdown menu after upgrading Status in firefox package in Ubuntu: Incomplete Bug description: After upgrades reported below, both thunderbird and firefox present some problems involving dropdown menu but only when they are run by the launcher in desktop sidebar. If I run them by terminal or if I create a new icon-launcher for both programs they don't show any problem; when I put the brand-new launcher icon on the sidebar it opens fully functional programs but after a reboot the bug is there again. However the launchers that are away from sidebar opens properly working versions of thunderbird and firefox and also terminal command does it. I noticed same problem on two different machine running both ubuntu 11.04. An example of type of problems that I notice is that firefox doesn't show suggestions of the awesome bar that normally appear in a dropdown menu. Upgrades probably involved are: thunderbird-globalmenu:i386 (12.0.1+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), thunderbird:i386 (12.0.1+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox-globalmenu:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), flashplugin-installer:i386 (11.2.202.235ubuntu0.11.04.1, 11.2.202.236ubuntu0.11.04.1), firefox-gnome-support:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox- locale-en:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox-locale-it:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox- branding:i386 (12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1) I hope to have reported all information that are necessary and to have made myself clear. Thank you for your attention. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1016033/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp