Hello Adrian,
Thank you for submitting this bug and reporting a problem with Firefox and
Thunderbird.
You made this bug report in 2012 and there have been several versions of
Ubuntu, Firefox and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
Or, if it is still a problem, could you run the following (only once):
apport-collect 1016033
and upload the updated logs and and any other logs that are relevant for
this particular issue.
Thank you again for helping make Ubuntu, Firefox and Thunderbird better.
G
** Changed in: firefox (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1016033
Title:
firefox and thunderbird don't show dropdown menu after upgrading
Status in firefox package in Ubuntu:
Incomplete
Bug description:
After upgrades reported below, both thunderbird and firefox present
some problems involving dropdown menu but only when they are run by
the launcher in desktop sidebar. If I run them by terminal or if I
create a new icon-launcher for both programs they don't show any
problem; when I put the brand-new launcher icon on the sidebar it
opens fully functional programs but after a reboot the bug is there
again. However the launchers that are away from sidebar opens properly
working versions of thunderbird and firefox and also terminal command
does it. I noticed same problem on two different machine running both
ubuntu 11.04.
An example of type of problems that I notice is that firefox doesn't
show suggestions of the awesome bar that normally appear in a dropdown
menu.
Upgrades probably involved are:
thunderbird-globalmenu:i386 (12.0.1+build1-0ubuntu0.11.04.1,
13.0+build1-0ubuntu0.11.04.1), thunderbird:i386
(12.0.1+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1),
firefox-globalmenu:i386 (12.0+build1-0ubuntu0.11.04.1,
13.0+build1-0ubuntu0.11.04.1), firefox:i386
(12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1),
flashplugin-installer:i386 (11.2.202.235ubuntu0.11.04.1,
11.2.202.236ubuntu0.11.04.1), firefox-gnome-support:i386
(12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox-
locale-en:i386 (12.0+build1-0ubuntu0.11.04.1,
13.0+build1-0ubuntu0.11.04.1), firefox-locale-it:i386
(12.0+build1-0ubuntu0.11.04.1, 13.0+build1-0ubuntu0.11.04.1), firefox-
branding:i386 (12.0+build1-0ubuntu0.11.04.1,
13.0+build1-0ubuntu0.11.04.1)
I hope to have reported all information that are necessary and to have made
myself clear.
Thank you for your attention.
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