Hello Matthew,
Thank you for submitting this bug and reporting a problem with Thunderbird.
You made this bug report in 2013 and there have been several versions of Ubuntu
and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you run the following (only once):
apport-collect 1241153
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and Thunderbird better.
G
** Changed in: thunderbird (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1241153
Title:
Unable to view menu strip
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Clean install of Ubuntu Gnome 13.10 with ppa:gnome3-team/gnome3 and
ppa:gnome3-team/gnome3-next PPAs added.
Installed Thunderbird and configured account.
Unable to view File, Edit, View etc menus.
Restart application. Still unable to view.
Tried Global Application menu titled Thunderbird Mail. Only option is to Quit.
Hit ALT+F Menu strip appears.
Removing focus from menubar hides it again. Not accessible via mouse.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: thunderbird 1:24.0+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mbutler 1657 F.... pulseaudio
BuildID: 20130917155107
Channel: Unavailable
Date: Thu Oct 17 15:57:47 2013
ExecutablePath: /usr/lib/thunderbird/thunderbird
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2013-10-17 (0 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64
(20131017)
IpRoute:
default via 192.168.0.1 dev wlan0 proto static
192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.131
metric 9
MarkForUpload: True
Plugins:
Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
Gnome Shell Integration -
/usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
iTunes Application Detector -
/usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so
(rhythmbox-mozilla)
PrefSources: prefs.js
Prefs:
extensions.lastAppVersion: "24.0" (prefs.js)
network.cookie.prefsMigrated: true (prefs.js)
ProcEnviron:
LANGUAGE=en_CA:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_CA.UTF-8
SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=24.0/20130917155107 (In use)
RelatedPackageVersions:
gnome-shell 3.10.0.1-0ubuntu1~saucy0.1
rhythmbox-mozilla 2.99.1-0ubuntu1
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/23/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.3E
dmi.board.name: 303C
dmi.board.vendor: Wistron
dmi.board.version: 08.60
dmi.chassis.type: 10
dmi.chassis.vendor: Wistron
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.3E:bd06/23/2009:svnHewlett-Packard:pnHPG60NotebookPC:pvrF.3E:rvnWistron:rn303C:rvr08.60:cvnWistron:ct10:cvrN/A:
dmi.product.name: HP G60 Notebook PC
dmi.product.version: F.3E
dmi.sys.vendor: Hewlett-Packard
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