Hello Jimav,
Thank you for submitting this bug and reporting a problem with printing in
Thunderbird. You made this bug report in 2013 and there have been several
versions of Ubuntu and Thunderbird since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you run the following (only once):
apport-collect 1248328
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and Thunderbird better.
G
** Changed in: thunderbird (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1248328
Title:
Printing emails shows no body text; works only printing to .ps file
Status in thunderbird package in Ubuntu:
Incomplete
Bug description:
Other Actions->Print... prints a page with subject in the title,
timestamp at the bottom, but the body is *missing* (blank page except
for header & footer). The body is replaced by a single lower-case
"m" character.
The same thing happens if "print to file" is selected with PDF output
-- see attachment.
However "print to file" with Postscript selected produces a valid .ps
file -- see next attachment (same exact message).
I recently upgraded Ubuntu 13.04 to 13.10 and this is the first time trying
to print an email from Thunderbird.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: thunderbird 1:24.1.0+build1-0ubuntu0.13.10.1
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jima 5335 F.... pulseaudio
/dev/snd/controlC0: jima 5335 F.... pulseaudio
BuildID: 20131028125905
Channel: Unavailable
Date: Tue Nov 5 13:35:33 2013
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2013-08-06 (91 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
IpRoute:
default via 192.168.1.254 dev eth0 proto static
192.168.1.0/24 dev eth0 proto kernel scope link src 192.168.1.100 metric
1
IwConfig:
vboxnet0 no wireless extensions.
eth0 no wireless extensions.
lo no wireless extensions.
MarkForUpload: True
MostRecentCrashID: bp-541d8d39-8abc-48b2-acbb-ec10a2130723
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=24.1.0/20131028125905 (In use)
RelatedPackageVersions:
totem-mozilla 3.8.2-0ubuntu1
rhythmbox-mozilla 2.99.1-0ubuntu1
RfKill:
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: Upgraded to saucy on 2013-10-24 (12 days ago)
dmi.bios.date: 09/21/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1408
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P6T
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1408:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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