Hello Rik,
Thank you for submitting this bug and reporting a problem with cups. You made
this bug report some time ago and Ubuntu and cups have been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 471650
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and cups better.
G
** Changed in: cups (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/471650
Title:
system-config-printer can't find dbus module
Status in cups package in Ubuntu:
Incomplete
Bug description:
Binary package hint: cups
Using the menus Admin/Printing hangs for a bit, then
just dies silently. running from the command line:
> rik@monk:~$ system-config-printer
> Traceback (most recent call last):
> File "/usr/share/system-config-printer/system-config-printer.py", line
30, in ?
> import dbus
> ImportError: No module named dbus
i tried to manually check to see what sys.path is available, but
don't really know what system-config-printer requires?
rik@monk:~$ /usr/bin/env python
Python 2.4.4 (#1, Nov 8 2008, 19:16:01)
[GCC 4.3.2] on linux2
Type "help", "copyright", "credits" or "license" for more information.
>>> import dbus
Traceback (most recent call last):
File "<stdin>", line 1, in ?
ImportError: No module named dbus
>>> import sys
>>> sys.path
['', '/usr/local/lib/python24.zip', '/usr/local/lib/python2.4',
'/usr/local/lib/python2.4/plat-linux2', '/usr/local/lib/python2.4/lib-tk',
'/usr/local/lib/python2.4/lib-dynload',
'/usr/local/lib/python2.4/site-packages',
'/usr/local/lib/python2.4/site-packages/PIL']
ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
MachineType: LENOVO 2055W1W
Package: cups 1.3.9-17ubuntu3.2
Papersize: letter
PpdFiles: hp1200: HP LaserJet 1200 Foomatic/hpijs, hpijs 2.8.7
ProcCmdLine: root=UUID=7e2488f5-5963-409b-9069-39f19996edc8 ro quiet splash
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.28-16.55-generic
SourcePackage: cups
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