Hello Walt,
Thank you for submitting this bug and reporting a problem with cups. You made
this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/921432
Title:
CUPS hangs printing to HP Deskjet 6988
Status in hplip package in Ubuntu:
Incomplete
Bug description:
Printing either "PostScript document text conforming DSC level 3.0" or
:"PDF document, version 1.5" can leave the network-attached printer
blinking (thinks it's receiving data), the CUPS printer hung at
"Status: Processing page 1...".
I have to stop CUPS, power-cycle the printer, then start CUPS and try
to print something else.
This only started recently (Christmas 2011?)
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: hplip 3.11.7-1ubuntu3.1
ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
Uname: Linux 3.0.0-15-generic x86_64
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Wed Jan 25 02:33:52 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
Lpstat:
device for Deskjet_6980: hp:/net/Deskjet_6980_series?zc=deskjet
device for Envelope: hp:/net/Deskjet_6980_series?zc=deskjet
device for hold: ipp:///dev/null
device for Legal: hp:/net/Deskjet_6980_series?zc=deskjet
MachineType: Dell Inc. Inspiron 530s
Papersize: letter
PpdFiles:
Envelope: HP Deskjet 6980 Series, hpcups 3.11.7
Deskjet_6980: HP Deskjet 6980 Series, hpcups 3.11.7
hold: HP Deskjet 6980 Series, hpcups 3.11.7
Legal: HP Deskjet 6980 Series, hpcups 3.11.7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-15-generic
root=UUID=b06398a7-978a-45ff-9453-3e57e208bf0d ro
crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to oneiric on 2011-11-22 (63 days ago)
dmi.bios.date: 12/12/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.16
dmi.board.name: 0RY007
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: OEM
dmi.modalias:
dmi:bvnDellInc.:bvr1.0.16:bd12/12/2008:svnDellInc.:pnInspiron530s:pvr:rvnDellInc.:rn0RY007:rvr:cvnDellInc.:ct3:cvrOEM:
dmi.product.name: Inspiron 530s
dmi.sys.vendor: Dell Inc.
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