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[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1003266
Title:
Printing/scanning not possible with HP Laserjet 1212
Status in hplip package in Ubuntu:
Incomplete
Bug description:
Laserjet 1212 does not work. See attached syslog (Relevant information
starts at line 268). I did the following steps:
1. Plugged in Laserjet 1212.
2. Printer was added automatically by Ubuntu.
3. Printing test page was not possible. Seems Laserjet 1212 ist not in list
of supported printers (See attached log file).
4. Scanning with Simple Scan was not possible.
5. Removed apparmor completely.
6. Tried again printing/scanning but it did not work either.
7. Tried it with HP Toolbox but it said there must be installed a plugin.
8. Installing the needed Plugin was not possible because of problem with
policykit (See attached log file):
...
May 22 22:53:00 adler dbus[1545]: [system] Activating service
name='com.hp.hplip' (using servicehelper)
May 22 22:53:00 adler hp-pkservice: hp-pkservice[5489]: error: Unable to
start service (org.freedesktop.DBus.Error.AccessDenied: Connection ":1.139" is
not allowed to own the service "com.hp.hplip" due to security policies in the
configuration file)
May 22 22:53:25 adler dbus[1545]: [system] Failed to activate service
'com.hp.hplip': timed out
May 22 22:53:25 adler hp-diagnose_plugin: hp-diagnose_plugin[5469]: error:
PolicyKit NOT installed when configured for use
...
How to reproduce:
1. Plug in Laserjet 1212.
2. Print the test page.
3. Test page won't be printed.
4. Make a scan.
5. Scan ist not possible.
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