Hello Jeroen,
Thank you for submitting this bug and reporting a problem with cups. You made
this bug report some time ago and Ubuntu has been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know, and in the current version, run the
following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip
Status: New => Incomplete
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1003682
Title:
Borderless printing doesn't work on the Photosmart B8500 with hpcups
Status in HPLIP:
Incomplete
Status in hplip package in Ubuntu:
Incomplete
Bug description:
I can't get borderless printing to work on the Photosmart B8500 with
the hpcups drivers. Borderless printing does work with the hpijs
drivers, but those drivers have some quality problems. The problem is
that the hpijs driver give green lines with some prints, changing to
the hpcups driver solves that problem (and hpcups is also the
preferred driver if I'm right), but then borderless printing doesn't
work. Searching for a solution I encountered this bug
https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/405116 and thus
upgraded from 10.04 to 12.04, but I still get margins when trying to
print something borderless. I did add all the printers again to make
sure I was using the newer drivers.
I've attached the debug log of an example job. As you can the PageSize
is correctly set to A4.FB, but somehow that doesn't work. I've also
attached the output of hp-check.
I am a programmer, so if you can give any hints as to where in the
code the problem might be or what I could try changing to see if the
problems goes away that would also be very welcome. I've already tried
changing a lot of settings and looking quickly at the code, but I'm a
bit stuck at the moment.
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