Ubuntu 18.10 is not yet supported in hplip as the stable version of 18.10 is not yet released. We will enable the Ubuntu 18.10 support in hplip once the stable version is released.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1789184 Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' Status in HPLIP: In Progress Status in hplip package in Ubuntu: Confirmed Bug description: This crash happened when I chose "Device Manager" from the HP icon in the taskbar. ProblemType: Crash DistroRelease: Ubuntu 18.10 Package: hplip-data 3.18.7+dfsg1-1 ProcVersionSignature: Ubuntu 4.17.0-6.7-generic 4.17.9 Uname: Linux 4.17.0-6-generic x86_64 ApportVersion: 2.20.10-0ubuntu9 Architecture: amd64 CupsErrorLog: CurrentDesktop: ubuntu:GNOME Date: Mon Aug 27 11:06:37 2018 Dependencies: gcc-8-base 8.2.0-4ubuntu1 libc6 2.27-3ubuntu1 libgcc1 1:8.2.0-4ubuntu1 liblzma5 5.2.2-1.3 xz-utils 5.2.2-1.3 ExecutablePath: /usr/share/hplip/toolbox.py InstallationDate: Installed on 2014-07-15 (1504 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140520) InterpreterPath: /usr/bin/python3.6 Lpstat: device for HP-Deskjet-D5500-series-2: dnssd://Deskjet%20D5500%20series%20%5BF53AD4%5D._pdl-datastream._tcp.local/ device for MP210-series: usb://Canon/MP210%20series?serial=638BE0&interface=1 device for PDF: cups-pdf:/ MachineType: Gigabyte Technology Co., Ltd. GA-890GPA-UD3H PackageArchitecture: all Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/MP210-series.ppd', '/etc/cups/ppd/PDF.ppd', '/etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/MP210-series.ppd: Permission denied grep: /etc/cups/ppd/PDF.ppd: Permission denied grep: /etc/cups/ppd/HP-Deskjet-D5500-series-2.ppd: Permission denied ProcCmdline: /usr/bin/python3 /usr/bin/hp-toolbox ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.17.0-6-generic root=UUID=0889d734-ea91-4bdb-9d16-2a0a923ad3d1 ro quiet splash vt.handoff=1 Python3Details: /usr/bin/python3.6, Python 3.6.6+, python3-minimal, 3.6.6-1 PythonArgs: ['/usr/bin/hp-toolbox'] PythonDetails: /usr/bin/python2.7, Python 2.7.15, python-minimal, 2.7.15-3 SourcePackage: hplip Title: toolbox.py crashed with AttributeError in initUI(): 'DevMgr5' object has no attribute 'DiagnoseQueueAction' UpgradeStatus: Upgraded to cosmic on 2018-03-24 (155 days ago) UserGroups: adm cdrom dip docker kvm libvirt libvirtd lpadmin lxd plugdev sambashare sudo dmi.bios.date: 07/23/2010 dmi.bios.vendor: Award Software International, Inc. dmi.bios.version: FD dmi.board.name: GA-890GPA-UD3H dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFD:bd07/23/2010:svnGigabyteTechnologyCo.,Ltd.:pnGA-890GPA-UD3H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-890GPA-UD3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr: dmi.product.name: GA-890GPA-UD3H dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1789184/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
