I also had the same problems (and same solution) with a Dell laptop
Latitude E6430s, with the same system (fresh install, as upgrade from
16.04 did not work).
lsb_release -rd:
Description: Ubuntu 18.04.1 LTS
Release: 18.04
apt-cache policy system-config-printer:
system-config-printer:
Installé : 1.5.11-1ubuntu2
Candidat : 1.5.11-1ubuntu2
Table de version :
*** 1.5.11-1ubuntu2 500
500 http://fr.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
500 http://fr.archive.ubuntu.com/ubuntu bionic/main i386 Packages
100 /var/lib/dpkg/status
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Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1795150
Title:
Canon PIXMA MG4250 unhandled by system-config-printer
Status in system-config-printer package in Ubuntu:
New
Bug description:
Let us start by the beginning, and describe my printer’s
configuration: it is a Canon Pixma MG4250, connected by Wi-Fi to my
internet box, and thus available on my local network.
On XUbuntu 18.04.1 LTS (as returned by 'lsb_release -rd'), it is
detected by system-config-printer (1.5.11-1ubuntu2, from
http://fr.archive.ubuntu.com/ubuntu bionic/main amd64 Packages, as
said by 'apt-cache policy system-config-printer'), which by default
chooses automatically the corresponding driver, by fails at last step
to define the new printer and returns cups-error-internal-error. My
first reaction was of course to check the Web for others having a
similar problem, and the way they solved it if any did, but I did not
find anything relevant.
I then tried something else: instead of choosing the automatically
detected printer, I gave the URI found on XUbuntu 16.04, which is
cnijnet:/ followed by (what I think to be) the MAC address of the
printer. I then have to choose a driver (where system-config-printer
automatically did it in previous method), but adding the printer still
fails at last step, this time with cups-error-not-possible.
I found a turnaround, but it is not straightforward: I applied the
method which worked on XUbuntu 16.04, which is to use Canon driver
(from
https://www.canon.fr/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg4250.aspx?type=drivers).
I choose the Debian archive from their page
(https://www.canon.fr/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg4250.aspx?type=drivers&language=&os=Linux%20(64-bit)),
and tried to install it. However, it needed three packages
(libpango1.0, libpng12 and libtiff14) while only the first is still
available on 18.04 (the two others are obsolete). A web search
indicated that older packages can be used, I thus got those of the
previous LTS (xenius) on the Ubuntu archive site
(https://packages.ubuntu.com - but the last one, libtiff14, needs a
direct access to tiff directory of the French archive site
(http://fr.archive.ubuntu.com/ubuntu/pool/main/t/tiff), as the library
is not referenced, only its dev part). Once those package are saved
and installed (with a sudo dpkg -i ...), Canon’s installation script
works fine, and adds the printer. I still have to verify whether
printing works (but it should be OK). I applied the method which
worked on XUbuntu 16.04, which is to use Canon driver. I choose the
Debian archive from their page, and tried to install it. However, it
needed three packages (libpango1.0, libpng12 and libtiff14) while only
the first is still available on 18.04 (the two others are obsolete). A
web search indicated that older packages can be used, I thus got those
of the previous LTS (xenius) on the Ubuntu archive site (but the last
one, libtiff14, needs a direct access to tiff directory of the French
archive site, as the library is not referenced, only its dev part).
Once those package are saved and installed (with a sudo dpkg -i ...),
Canon’s installation script works fine, and adds the printer.
Everything then works fine.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: system-config-printer 1.5.11-1ubuntu2
ProcVersionSignature: Ubuntu 4.15.0-34.37-generic 4.15.18
Uname: Linux 4.15.0-34-generic x86_64
NonfreeKernelModules: 8723de
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: XFCE
Date: Sat Sep 29 17:23:26 2018
InstallationDate: Installed on 2018-08-10 (50 days ago)
InstallationMedia: Xubuntu 18.04 LTS "Bionic Beaver" - Release amd64
(20180426)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:b009 Realtek Semiconductor Corp.
Bus 001 Device 002: ID 04ca:707e Lite-On Technology Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Laptop 14-cf0xxx
PackageArchitecture: all
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-34-generic
root=UUID=72197e8c-0319-4e27-a20b-00aab768871f ro quiet splash vt.handoff=1
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/27/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.14
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 84B2
dmi.board.vendor: HP
dmi.board.version: KBC Version 74.22
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.14:bd07/27/2018:svnHP:pnHPLaptop14-cf0xxx:pvrType1ProductConfigId:rvnHP:rn84B2:rvrKBCVersion74.22:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 14-cf0xxx
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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