Hello Janos,
Thank you for submitting this bug and reporting a problem with the
system-config-printer package. You made this bug report in 2016 and Ubuntu and
the system-config-printer package have been updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 1625265
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: system-config-printer (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1625265
Title:
cannot connect to cups server
Status in system-config-printer package in Ubuntu:
Incomplete
Bug description:
Bug-in-bug: after "ubuntu-bug -w" command and clicking on the problem
window (cannot connect to cups server) the web page started with a
message that it refreshes every 10 seconds. It may have, but the only
way to move forward was to reload the web page so that I could get
into this one - this has happened before, so apparently there is a bug
with ubuntu-bug (apport?) as well.
Now the real bug hopefully reported by "ubuntu-bug -w" is that I
cannot print since distribution upgrade to 16.04. I tried to follow
instructions on Ubuntu.wiki, and was unable to solve the problem.
Fortunately, I have an old Linux installation on a different machine,
so if I need to print something from this machine I just access the
pdf version from the old Linux machine and print it from there.
I'm more than happy to participate in helping to solve this problem, I
do have some understanding of basic Linux (Fedora-3 level), but the
current sophistication of Ubuntu is too much for me.
I did a fresh install, not distribution upgrade, on a different
machine. There printing works (well, at least it connects to the print
server). So this bug is definitely related to distribution upgrade:
some stray files and configurations from 14.04 confuse the 16.04
system.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: system-config-printer-gnome 1.5.7+20160212-0ubuntu2
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CupsErrorLog:
CurrentDesktop: XFCE
Date: Mon Sep 19 12:22:42 2016
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2013-10-31 (1053 days ago)
InstallationMedia: Xubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64
(20130820)
InterpreterPath: /usr/bin/python3.5
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Bad
file descriptor
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 0d62:0530 Darfon Electronics Corp.
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer Aspire 5532
PackageArchitecture: all
Papersize: letter
PpdFiles:
Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/LaserJet-P-1102w-Acerlinux.ppd',
'/etc/cups/ppd/EvaIdaWindowsHP-Deskjet-1050-j410.ppd', '/etc/cups/ppd/PDF.ppd']
failed with exit code 2: grep: /etc/cups/ppd/LaserJet-P-1102w-Acerlinux.ppd:
Permission denied
grep: /etc/cups/ppd/EvaIdaWindowsHP-Deskjet-1050-j410.ppd: Permission denied
grep: /etc/cups/ppd/PDF.ppd: Permission denied
ProcEnviron:
LANGUAGE=en_US:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic
root=UUID=b1ac29b9-b0d0-456f-b424-0c683ae107a7 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/20/2009
dmi.bios.vendor: Acer
dmi.bios.version: V1.08
dmi.board.name: Aspire 5532
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.08
dmi.modalias:
dmi:bvnAcer:bvrV1.08:bd10/20/2009:svnAcer:pnAspire5532:pvrV1.08:rvnAcer:rnAspire5532:rvrV1.08:cvnAcer:ct10:cvrV1.08:
dmi.product.name: Aspire 5532
dmi.product.version: V1.08
dmi.sys.vendor: Acer
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