Hello Cheryl,
Thank you for submitting this bug and reporting a problem with the hplip
package. You made this bug report in 2008 and Ubuntu and hplip have been
updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 229825
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: cups
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/229825
Title:
USB HP OfficeJet G85 Doesn't Work In Hardy
Status in CUPS:
Incomplete
Status in cupsys package in Ubuntu:
Invalid
Status in hplip package in Ubuntu:
Incomplete
Bug description:
Binary package hint: hplip
Hi,
re: USB HP OfficeJet G85 In Hardy 8.04
Ever since I installed this printer, it doesn't print or scan. When I
try to print, the job goes to the printer, then it is thrown into
"queue" (never printed) and I get a popup message that says "printer
error" but no definition of the error. When I try to use Xane, I get
an error with a LONG bunch of numbers that I can't copy and paste. It
won't let me.
I noticed the printer is installed as "default" only for some reason
as well. I cleaned the printer inkjets and printed a test page just
fine, but it doesn't print any docs. I do have HPLIP installed. It
doesn't seem to have an option to make in the "main printer" only
"default"
Have tried turning it off and on, unplugging it and plugging it back
in. Nothing.
It acts like a spooling issue on the printer end, but no idea why Xane
doesn't work at all either.
Xane worked beautifully in Gutsy but the printer did the same thing as
it does now except the problem was intermittant. It works just fine
on Windoze. Can you help?
Thanks cheryl
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