Printer used is a Canon Pixma MG6850 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to simple-scan in Ubuntu. https://bugs.launchpad.net/bugs/1810100
Title: Application crashes during scanning Status in simple-scan package in Ubuntu: New Bug description: Scanning starts and runs for a while, but then fails after varying periods, showing a "Failed to scan: error communicating with scanner" message. Xsane however, works fine. Log file during failure attached. ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: simple-scan 3.30.1.1-1 ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17 Uname: Linux 4.18.0-13-generic x86_64 ApportVersion: 2.20.10-0ubuntu13.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sun Dec 30 17:22:50 2018 InstallationDate: Installed on 2015-03-25 (1376 days ago) InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1) MachineType: Dell Inc. Latitude 3540 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic root=UUID=12d5fc26-67d7-4ef4-aee7-b7c700fa943f ro quiet splash vt.handoff=1 SourcePackage: simple-scan UpgradeStatus: Upgraded to cosmic on 2018-10-23 (67 days ago) dmi.bios.date: 01/28/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A10 dmi.board.name: 0MC4K5 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A10 dmi.modalias: dmi:bvnDellInc.:bvrA10:bd01/28/2015:svnDellInc.:pnLatitude3540:pvrA10:rvnDellInc.:rn0MC4K5:rvrA00:cvnDellInc.:ct8:cvrA10: dmi.product.name: Latitude 3540 dmi.product.sku: Latitude 3540 dmi.product.version: A10 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/simple-scan/+bug/1810100/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp

