Public bug reported:
Scanning starts and runs for a while, but then fails after varying
periods, showing a "Failed to scan: error communicating with scanner"
message. Xsane however, works fine.
Log file during failure attached.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: simple-scan 3.30.1.1-1
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
Uname: Linux 4.18.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 30 17:22:50 2018
InstallationDate: Installed on 2015-03-25 (1376 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Dell Inc. Latitude 3540
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic
root=UUID=12d5fc26-67d7-4ef4-aee7-b7c700fa943f ro quiet splash vt.handoff=1
SourcePackage: simple-scan
UpgradeStatus: Upgraded to cosmic on 2018-10-23 (67 days ago)
dmi.bios.date: 01/28/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0MC4K5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A10
dmi.modalias:
dmi:bvnDellInc.:bvrA10:bd01/28/2015:svnDellInc.:pnLatitude3540:pvrA10:rvnDellInc.:rn0MC4K5:rvrA00:cvnDellInc.:ct8:cvrA10:
dmi.product.name: Latitude 3540
dmi.product.sku: Latitude 3540
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.
** Affects: simple-scan (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug cosmic
** Attachment added: "Log file during failure"
https://bugs.launchpad.net/bugs/1810100/+attachment/5225856/+files/simple-scan.log
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1810100
Title:
Application crashes during scanning
Status in simple-scan package in Ubuntu:
New
Bug description:
Scanning starts and runs for a while, but then fails after varying
periods, showing a "Failed to scan: error communicating with scanner"
message. Xsane however, works fine.
Log file during failure attached.
ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: simple-scan 3.30.1.1-1
ProcVersionSignature: Ubuntu 4.18.0-13.14-generic 4.18.17
Uname: Linux 4.18.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 30 17:22:50 2018
InstallationDate: Installed on 2015-03-25 (1376 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Dell Inc. Latitude 3540
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-13-generic
root=UUID=12d5fc26-67d7-4ef4-aee7-b7c700fa943f ro quiet splash vt.handoff=1
SourcePackage: simple-scan
UpgradeStatus: Upgraded to cosmic on 2018-10-23 (67 days ago)
dmi.bios.date: 01/28/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0MC4K5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A10
dmi.modalias:
dmi:bvnDellInc.:bvrA10:bd01/28/2015:svnDellInc.:pnLatitude3540:pvrA10:rvnDellInc.:rn0MC4K5:rvrA00:cvnDellInc.:ct8:cvrA10:
dmi.product.name: Latitude 3540
dmi.product.sku: Latitude 3540
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.
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