Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: gnome-shell (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1826688
Title:
GNOME Shell icon grid animation will play through, but the icons will
remain in place or "chopped off"
Status in gnome-shell package in Ubuntu:
Confirmed
Bug description:
After installing an update for Ubuntu 18.04 LTS, GNOME's App Launcher
screen faces graphical issues when scrolling. To reproduce this,
simply open the Application menu and scroll in the paginated list. If
the bug is present, the screen will fail to update completly; the
animation wil play through, but the icons will remain in place or
"chopped off," it seems the frame isn't completly refreshed? It's
fixed after a few seconds or by moving the mouse.
I'm using GNOME 3.28.2 on Ubuntu 18.04 LTS
I'm also using an Nvidia card for graphics (with drivers installed)
I attached a picture (Sorry that it isn't a screenshot!)
EDIT 4/30/19: Here's `journalctl` (I ran the command, performed the
action. If this doesn't cut it, I attached the entire journalctl
below.):
```
Apr 30 21:24:15 pj-desktop anacron[14623]: Updated timestamp for job
`cron.daily' to 2019-04-30
Apr 30 21:24:15 pj-desktop cracklib[14653]: no dictionary update necessary.
Apr 30 21:24:16 pj-desktop systemd[1]: Stopping Make remote CUPS printers
available locally...
Apr 30 21:24:16 pj-desktop systemd[1]: Stopped Make remote CUPS printers
available locally.
Apr 30 21:24:16 pj-desktop systemd[1]: Stopping CUPS Scheduler...
Apr 30 21:24:16 pj-desktop systemd[1]: Stopped CUPS Scheduler.
Apr 30 21:24:16 pj-desktop gsd-color[2010]: failed to connect to device:
Failed to connect to missing device
/org/freedesktop/ColorManager/devices/cups_Canon_MF720C_Series
Apr 30 21:24:16 pj-desktop gsd-color[1624]: failed to connect to device:
Failed to connect to missing device
/org/freedesktop/ColorManager/devices/cups_Canon_MF720C_Series
Apr 30 21:24:16 pj-desktop systemd[1]: Closed CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Stopping CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Listening on CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Stopped CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Stopping CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Started CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Started CUPS Scheduler.
Apr 30 21:24:16 pj-desktop systemd[1]: Started Make remote CUPS printers
available locally.
Apr 30 21:24:16 pj-desktop colord[1115]: failed to get session [pid 14745]:
No data available
Apr 30 21:24:16 pj-desktop rsyslogd[1038]: [origin software="rsyslogd"
swVersion="8.32.0" x-pid="1038" x-info="http://www.rsyslog.com";] rsyslogd was
HUPed
Apr 30 21:24:17 pj-desktop colord[1115]: failed to get session [pid 14745]:
No data available
Apr 30 21:24:18 pj-desktop pkexec[14767]: pam_unix(polkit-1:session): session
opened for user root by (uid=1000)
Apr 30 21:24:18 pj-desktop pkexec[14767]: pj: Executing command [USER=root]
[TTY=unknown] [CWD=/home/pj]
[COMMAND=/usr/lib/update-notifier/package-system-locked]
Apr 30 21:24:30 pj-desktop anacron[10055]: Job `cron.daily' terminated
Apr 30 21:24:30 pj-desktop anacron[10055]: Normal exit (1 job run)
```
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.3-0ubuntu0.18.04.4
ProcVersionSignature: Ubuntu 4.15.0-48.51-generic 4.15.18
Uname: Linux 4.15.0-48-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: communitheme:ubuntu:GNOME
Date: Sat Apr 27 20:51:07 2019
DisplayManager: gdm3
InstallationDate: Installed on 2018-12-25 (123 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180725)
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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