sorry, i didnt know i shouldnt run it with sudo. no there is nothing in /var/crash that has to do with mailspring. yes, its installed as a snap. here is the requested info on it: dps@vulcan:~$ snap info --abs-time mailspring name: mailspring summary: The best email app for people and teams at work publisher: Mailspring (foundry376✓) contact: http://support.getmailspring.com/ license: unset description: | Mailspring is a desktop email client with modern features like unified inbox, snoozing, reminders, templates, offline search, and support for Gmail labels. It even has a built-in "dark" and "ubuntu" themes so you can style it to match your desktop. Move to Mailspring and breathe life back into your tired inbox! Provider Support: Mailspring is absolutely free and supports all IMAP providers, including Gmail, Office 365 and iCloud. Mailspring does not support Microsoft Exchange ActiveSync. Pro Version: If your work revolves around email, Mailspring Pro adds even more features, supercharging the app with read receipts, link tracking, send later, reminders, contact profiles, email analytics and more. At $8/mo, Mailspring Pro is an affordable alternative to sales and business email extensions and the first tool to bring all these powerful features to any IMAP providers. Mailspring is open-source software (https://github.com/Foundry376/Mailspring) and Mailspring Pro subscriptions allow the core maintainers to work on Mailspring and keep improvements coming. Mailspring ID: In order to use Mailspring, you need to create a Mailspring account. However, none of your email credentials or passwords are ever sent to the cloud. Your Mailspring ID holds things like snooze dates and mail rules, so you can re-install Mailspring or use it on two computers at once. Terms of Service: https://getmailspring.com/terms Privacy Policy: https://getmailspring.com/privacy-policy commands: - mailspring snap-id: 0TyNxgP6wEM3nTXzymtc1wOnvl2P6Iij tracking: stable refresh-date: 2019-10-26T20:05:52-04:00 channels: stable: 1.7.2 2019-10-22T13:58:54Z (407) 202MB - candidate: 1.7.2 2019-10-22T13:58:54Z (407) 202MB - beta: 1.7.2 2019-10-22T13:58:54Z (407) 202MB - edge: 1.7.2 2019-10-29T19:24:34Z (425) 202MB - installed: 1.7.2 (407) 202MB -
i ran apport-collect 1851698, and i authed it, and then sent it. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1851698 Title: firefox crash when opened Status in firefox package in Ubuntu: Incomplete Bug description: i was using "mailspring", and confirming a subscription to tfir by clicking the confirm link in the email they sent. upon clicking the confirm link, firefox opened. then after clicking the "verify humanity" button and hitting confirm (on the page now open in firefox), that is when the crash happened. I then ran "sudo ubuntu-bug firefox" i i can provide any more information, please let me know. dps ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: firefox 70.0+build2-0ubuntu0.18.04.1 ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia wl ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 BuildID: 20191021054351 Date: Thu Nov 7 13:22:45 2019 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:930 DefaultProfileThemes: extensions.sqlite corrupt or missing InstallationDate: Installed on 2019-10-23 (15 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile1 (Default) - LastVersion=None/None (Out of date) Profile0 - LastVersion=70.0/20191021054351 SourcePackage: firefox UpgradeStatus: No upgrade log present (probably fresh install) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 BuildID: 20191031085722 CurrentDesktop: ubuntu:GNOME DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:930 DefaultProfileThemes: extensions.sqlite corrupt or missing DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-10-23 (16 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) NonfreeKernelModules: nvidia_modeset nvidia wl Package: firefox 70.0.1+build1-0ubuntu0.18.04.1 PackageArchitecture: amd64 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Profiles: Profile1 (Default) - LastVersion=None/None (Out of date) Profile0 - LastVersion=70.0.1/20191031085722 (In use) Tags: bionic Uname: Linux 5.0.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo tty uucp _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1851698/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
