Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Changed in: gnome-shell-extension-ubuntu-dock (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell-extension-ubuntu-dock in
Ubuntu.
https://bugs.launchpad.net/bugs/1871534
Title:
Ubuntu dock causes Gnome shell to crash
Status in gnome-shell-extension-ubuntu-dock package in Ubuntu:
Incomplete
Bug description:
Ubuntu dock is causing the gnome shell to crash especially while
opening appfolders and clicking out of the app folders. Same problem
was also observed during minimizing and maximizing (by clicking the
launcher button).
The entire gnome shell was frozen; none of the key bindings worked -
except the only option was to switch to the tty by hitting alt-ctrl-f3
and restart from there.
I have played around with all the options in the settings by installing dash
to dock extension (since some settings seems to be shared) including
transparency, Auto hide, panel & icon size with all kinds of combinations and I
managed to fix this issue by disabling / unchecking the option:
Panel mode:extend to screen edge.
After disabling/Unchecking the option- Panel mode:extend to screen
edge; this problem could not be replicated again.
lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu Focal Fossa (development branch)
Release: 20.04
Codename: focal
apt-cache policy gnome-shell-extension-ubuntu-dock
gnome-shell-extension-ubuntu-dock:
Installed: 67ubuntu20.04.3
Candidate: 67ubuntu20.04.3
Version table:
*** 67ubuntu20.04.3 500
500 http://in.archive.ubuntu.com/ubuntu focal/main amd64 Packages
500 http://in.archive.ubuntu.com/ubuntu focal/main i386 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell-extension-ubuntu-dock 67ubuntu20.04.3
ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
Uname: Linux 5.4.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu24
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 8 09:56:27 2020
InstallationDate: Installed on 2020-04-02 (5 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
SourcePackage: gnome-shell-extension-ubuntu-dock
UpgradeStatus: No upgrade log present (probably fresh install)
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