Hi Daniel, I was unable to perform step 1 even after reproducing the crash. No new crash files were generated (related to this issue) after reproducing the crash in /var/crash.
I logged in to TTY (during the crash) and noticed in htop that one of my CPU core (3) was running at 100% which was utilized by gnome-shell. I found the only way to get my computer to respond was to perform: Killall -3 gnome-shell or systtemctl poweroff -i or by performing hard reset by holding the power button and and in all these cases the crash files were not being generated. However, here are some of the links from step-2: https://errors.ubuntu.com/oops/0547bb36-7952-11ea-991e-fa163e102db1 https://errors.ubuntu.com/oops/e93ee410-78c4-11ea-9917-fa163e102db1 https://errors.ubuntu.com/oops/c0118108-780b-11ea-ab44-fa163e983629 https://errors.ubuntu.com/oops/e0b682b4-772d-11ea-9907-fa163e102db1 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell-extension-ubuntu-dock in Ubuntu. https://bugs.launchpad.net/bugs/1871534 Title: Ubuntu dock causes Gnome shell to crash Status in gnome-shell-extension-ubuntu-dock package in Ubuntu: Incomplete Bug description: Ubuntu dock is causing the gnome shell to crash especially while opening appfolders and clicking out of the app folders. Same problem was also observed during minimizing and maximizing (by clicking the launcher button). The entire gnome shell was frozen; none of the key bindings worked - except the only option was to switch to the tty by hitting alt-ctrl-f3 and restart from there. I have played around with all the options in the settings by installing dash to dock extension (since some settings seems to be shared) including transparency, Auto hide, panel & icon size with all kinds of combinations and I managed to fix this issue by disabling / unchecking the option: Panel mode:extend to screen edge. After disabling/Unchecking the option- Panel mode:extend to screen edge; this problem could not be replicated again. lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu Focal Fossa (development branch) Release: 20.04 Codename: focal apt-cache policy gnome-shell-extension-ubuntu-dock gnome-shell-extension-ubuntu-dock: Installed: 67ubuntu20.04.3 Candidate: 67ubuntu20.04.3 Version table: *** 67ubuntu20.04.3 500 500 http://in.archive.ubuntu.com/ubuntu focal/main amd64 Packages 500 http://in.archive.ubuntu.com/ubuntu focal/main i386 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell-extension-ubuntu-dock 67ubuntu20.04.3 ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27 Uname: Linux 5.4.0-21-generic x86_64 ApportVersion: 2.20.11-0ubuntu24 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Wed Apr 8 09:56:27 2020 InstallationDate: Installed on 2020-04-02 (5 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all ProcEnviron: LANGUAGE=en_IN:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_IN SHELL=/bin/bash SourcePackage: gnome-shell-extension-ubuntu-dock UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell-extension-ubuntu-dock/+bug/1871534/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
