Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-control-center (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-control-center (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1875729 Title: Fractional Scaling crashes gnome-control-center Status in gnome-control-center package in Ubuntu: Invalid Bug description: Overview: When applying "Fractional Scaling" of 150% or 175%, the screen goes black for a while, then after a little while it comes back unscaled and gnome-control-center has crashed. Found in: Description: Ubuntu 20.04 LTS Release: 20.04 gnome-control-center: Installed: 1:3.36.1-1ubuntu5 Candidate: 1:3.36.1-1ubuntu5 Version table: *** 1:3.36.1-1ubuntu5 500 500 http://gb.archive.ubuntu.com/ubuntu focal/main amd64 Packages 100 /var/lib/dpkg/status Steps to reproduce: 1. Go into "Screen Display" in Settings. 2. Enable "Fractional Scaling". 3. Select "150%" or "175%". 4. Observe that the screen goes blank for about 5 seconds. 5. Observe that upon the screen coming back, the Settings application has crashed. Additional details: If instead of selecting "150%" or "175%" I select "125%", then the screen will scale to 200% instead, but if I select and apply "125%" again, then suddenly only just over of a quarter of the screen is recognised as display and the rest just displays my background and top bar extended. I am using a 4k display over a display port cable. I am using a GTX 1070 TI with the Nvidia 440.64 driver. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-control-center 1:3.36.1-1ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Apr 28 19:37:27 2020 InstallationDate: Installed on 2020-04-25 (2 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) SourcePackage: gnome-control-center UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1875729/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp