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** Changed in: gnome-control-center (Ubuntu)
   Importance: Undecided => Low

** Changed in: gnome-control-center (Ubuntu)
       Status: New => Invalid

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-control-center in Ubuntu.
https://bugs.launchpad.net/bugs/1875729

Title:
  Fractional Scaling crashes gnome-control-center

Status in gnome-control-center package in Ubuntu:
  Invalid

Bug description:
  Overview:

  When applying "Fractional Scaling" of 150% or 175%, the screen goes
  black for a while, then after a little while it comes back unscaled
  and gnome-control-center has crashed.

  
  Found in:

  Description:  Ubuntu 20.04 LTS
  Release:      20.04

  gnome-control-center:
    Installed: 1:3.36.1-1ubuntu5
    Candidate: 1:3.36.1-1ubuntu5
    Version table:
   *** 1:3.36.1-1ubuntu5 500
          500 http://gb.archive.ubuntu.com/ubuntu focal/main amd64 Packages
          100 /var/lib/dpkg/status

  
  Steps to reproduce:

  1. Go into "Screen Display" in Settings.
  2. Enable "Fractional Scaling".
  3. Select "150%" or "175%".
  4. Observe that the screen goes blank for about 5 seconds.
  5. Observe that upon the screen coming back, the Settings application has 
crashed.

  
  Additional details:

  If instead of selecting "150%" or "175%" I select "125%", then the
  screen will scale to 200% instead, but if I select and apply "125%"
  again, then suddenly only just over of a quarter of the screen is
  recognised as display and the rest just displays my background and top
  bar extended.

  I am using a 4k display over a display port cable.
  I am using a GTX 1070 TI with the Nvidia 440.64 driver.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: gnome-control-center 1:3.36.1-1ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
  Uname: Linux 5.4.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Apr 28 19:37:27 2020
  InstallationDate: Installed on 2020-04-25 (2 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: gnome-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)

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