apport information
** Tags added: apport-collected
** Description changed:
I can easily reproduce this bug every time and I have steps, but wasn't
able to report bug if freezes.
1. So make sure you're on desktop
2. Start clicking left-right clicks + at the same time
3. Do this for 30sec fast and you'll experience the bug
4. When reproduced or not sure, just try to open terminal or any folder and
try to close or work with, you'll see that it is frozen
5. Observe issue
Actual: Ubuntu is half frozen, you can't take actions like closing window,
working with terminal..
Expected: No issue, user can click as much left-right clicks and no freezes
at all
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 27 09:36:48 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850 / R7 265
/ R9 270 1024SP] [1002:6819] (prog-if 00 [VGA controller])
Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850 2GB
GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221]
InstallationDate: Installed on 2020-03-24 (33 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: MSI MS-7693
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic
root=UUID=20c309bc-2b22-43b0-938e-0761aa26cd13 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/31/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.11
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970A-G46 (MS-7693)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV1.11:bd10/31/2012:svnMSI:pnMS-7693:pvr2.0:rvnMSI:rn970A-G46(MS-7693):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7693
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27
+ Architecture: amd64
+ CasperMD5CheckResult: skip
+ CurrentDesktop: Unity
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-03-24 (35 days ago)
+ InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
+ Package: gnome-shell 3.36.1-5ubuntu1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
+ RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
+ Tags: focal third-party-packages
+ Uname: Linux 5.4.0-28-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo video
+ _MarkForUpload: True
** Attachment added: "Dependencies.txt"
https://bugs.launchpad.net/bugs/1875302/+attachment/5363292/+files/Dependencies.txt
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1875302
Title:
Ubuntu freezes and must reboot or log out
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
I can easily reproduce this bug every time and I have steps, but
wasn't able to report bug if freezes.
1. So make sure you're on desktop
2. Start clicking left-right clicks + at the same time
3. Do this for 30sec fast and you'll experience the bug
4. When reproduced or not sure, just try to open terminal or any folder and
try to close or work with, you'll see that it is frozen
5. Observe issue
Actual: Ubuntu is half frozen, you can't take actions like closing window,
working with terminal..
Expected: No issue, user can click as much left-right clicks and no freezes
at all
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 27 09:36:48 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850 / R7 265
/ R9 270 1024SP] [1002:6819] (prog-if 00 [VGA controller])
Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850 2GB
GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221]
InstallationDate: Installed on 2020-03-24 (33 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: MSI MS-7693
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic
root=UUID=20c309bc-2b22-43b0-938e-0761aa26cd13 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/31/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.11
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970A-G46 (MS-7693)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrV1.11:bd10/31/2012:svnMSI:pnMS-7693:pvr2.0:rvnMSI:rn970A-G46(MS-7693):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7693
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: MSI
version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: Unity
DisplayManager: gdm3
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-03-24 (35 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Package: gnome-shell 3.36.1-5ubuntu1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
Tags: focal third-party-packages
Uname: Linux 5.4.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo video
_MarkForUpload: True
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