Hi, I did what you told me, I can reproduce it anytime so I reproduced issue at 10:21 (CET) on this day 29 April. Here is my log but its 2 min after it.. not sure if helps, could not use terminal to run this command when it was frozen:
-- Logs begin at Thu 2020-04-16 20:47:57 CEST, end at Wed 2020-04-29 10:25:58 CEST. -- Apr 29 10:23:21 ubuntu kernel: Linux version 5.4.0-28-generic (buildd@lgw01-amd64-036) (gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2))> Apr 29 10:23:21 ubuntu kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=20c309bc-2b22-43b0-938e-0761aa26cd> Apr 29 10:23:21 ubuntu kernel: KERNEL supported cpus: Apr 29 10:23:21 ubuntu kernel: Intel GenuineIntel Apr 29 10:23:21 ubuntu kernel: AMD AuthenticAMD Apr 29 10:23:21 ubuntu kernel: Hygon HygonGenuine Apr 29 10:23:21 ubuntu kernel: Centaur CentaurHauls Apr 29 10:23:21 ubuntu kernel: zhaoxin Shanghai Apr 29 10:23:21 ubuntu kernel: random: get_random_u32 called from bsp_init_amd+0x217/0x2c0 with crng_init=0 Apr 29 10:23:21 ubuntu kernel: x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers' Apr 29 10:23:21 ubuntu kernel: x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers' Apr 29 10:23:21 ubuntu kernel: x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers' Apr 29 10:23:21 ubuntu kernel: x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256 Apr 29 10:23:21 ubuntu kernel: x86/fpu: Enabled xstate features 0x7, context size is 832 bytes, using 'standard' format. Apr 29 10:23:21 ubuntu kernel: BIOS-provided physical RAM map: Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x0000000000000000-0x000000000009ebff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x000000000009ec00-0x000000000009ffff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000000e0000-0x00000000000fffff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x0000000000100000-0x00000000befe4fff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000befe5000-0x00000000bf06dfff] ACPI NVS Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf06e000-0x00000000bf14efff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf14f000-0x00000000bf156fff] ACPI data Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf157000-0x00000000bf2a9fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2aa000-0x00000000bf2aafff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2ab000-0x00000000bf2bafff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2bb000-0x00000000bf2bbfff] ACPI NVS Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2bc000-0x00000000bf2bcfff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2bd000-0x00000000bf2c8fff] ACPI NVS Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2c9000-0x00000000bf2effff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf2f0000-0x00000000bf4f2fff] ACPI NVS Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf4f3000-0x00000000bf780fff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bf781000-0x00000000bfef2fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000bfef3000-0x00000000bfefffff] usable Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fec00000-0x00000000fec00fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fec10000-0x00000000fec10fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fec20000-0x00000000fec20fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fed00000-0x00000000fed00fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fed61000-0x00000000fed70fff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fed80000-0x00000000fed8ffff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x00000000fef00000-0x00000000ffffffff] reserved Apr 29 10:23:21 ubuntu kernel: BIOS-e820: [mem 0x0000000100001000-0x000000043effffff] usable Apr 29 10:23:21 ubuntu kernel: NX (Execute Disable) protection: active Apr 29 10:23:21 ubuntu kernel: SMBIOS 2.7 present. Apr 29 10:23:21 ubuntu kernel: DMI: MSI MS-7693/970A-G46 (MS-7693), BIOS V1.11 10/31/2012 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1875302 Title: Ubuntu freezes and must reboot or log out Status in gnome-shell package in Ubuntu: Incomplete Bug description: I can easily reproduce this bug every time and I have steps, but wasn't able to report bug if freezes. 1. So make sure you're on desktop 2. Start clicking left-right clicks + at the same time 3. Do this for 30sec fast and you'll experience the bug 4. When reproduced or not sure, just try to open terminal or any folder and try to close or work with, you'll see that it is frozen 5. Observe issue Actual: Ubuntu is half frozen, you can't take actions like closing window, working with terminal.. Expected: No issue, user can click as much left-right clicks and no freezes at all ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30 Uname: Linux 5.4.0-26-generic x86_64 .tmp.unity_support_test.0: ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Mon Apr 27 09:36:48 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Pitcairn PRO [Radeon HD 7850 / R7 265 / R9 270 1024SP] [1002:6819] (prog-if 00 [VGA controller]) Subsystem: PC Partner Limited / Sapphire Technology Radeon HD 7850 2GB GDDR5 DVI-I/DVI-D/HDMI/DP [174b:e221] InstallationDate: Installed on 2020-03-24 (33 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: MSI MS-7693 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=20c309bc-2b22-43b0-938e-0761aa26cd13 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/31/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: V1.11 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: 970A-G46 (MS-7693) dmi.board.vendor: MSI dmi.board.version: 2.0 dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: MSI dmi.chassis.version: 2.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.11:bd10/31/2012:svnMSI:pnMS-7693:pvr2.0:rvnMSI:rn970A-G46(MS-7693):rvr2.0:cvnMSI:ct3:cvr2.0: dmi.product.family: To be filled by O.E.M. dmi.product.name: MS-7693 dmi.product.sku: To be filled by O.E.M. dmi.product.version: 2.0 dmi.sys.vendor: MSI version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1 version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: Unity DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-03-24 (35 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Package: gnome-shell 3.36.1-5ubuntu1 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3 Tags: focal third-party-packages Uname: Linux 5.4.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo video _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1875302/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
