Public bug reported:
When I plug the headset in and when the gnome "Select Audio Devices"
popup and select "Headset" (rather than Headphones), the sound doesn't
go through. But when I select "Headphones" it does. But I then need to
manually select the Headset mic in the sound settings to have my headset
working properly. This issue appear in 20.04. I didn't had this issue
before I upgrade from 19.10 (and previous releases).
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pascal 274918 F.... pulseaudio
/dev/snd/pcmC0D0c: pascal 274918 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: Unity
Date: Thu Jun 11 19:50:11 2020
InstallationDate: Installed on 2019-05-14 (394 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: Only some of outputs are working
Title: [Precision 5530, Realtek ALC3266, Black Headphone Out, Left] Playback
problem
UpgradeStatus: Upgraded to focal on 2020-05-18 (25 days ago)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.0
dmi.board.name: 0NFGCT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.15.0:bd12/25/2019:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn0NFGCT:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5530
dmi.product.sku: 087D
dmi.sys.vendor: Dell Inc.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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https://bugs.launchpad.net/bugs/1883197
Title:
Headset not working
Status in alsa-driver package in Ubuntu:
New
Bug description:
When I plug the headset in and when the gnome "Select Audio Devices"
popup and select "Headset" (rather than Headphones), the sound doesn't
go through. But when I select "Headphones" it does. But I then need to
manually select the Headset mic in the sound settings to have my
headset working properly. This issue appear in 20.04. I didn't had
this issue before I upgrade from 19.10 (and previous releases).
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pascal 274918 F.... pulseaudio
/dev/snd/pcmC0D0c: pascal 274918 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: Unity
Date: Thu Jun 11 19:50:11 2020
InstallationDate: Installed on 2019-05-14 (394 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: Only some of outputs are working
Title: [Precision 5530, Realtek ALC3266, Black Headphone Out, Left] Playback
problem
UpgradeStatus: Upgraded to focal on 2020-05-18 (25 days ago)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.0
dmi.board.name: 0NFGCT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.15.0:bd12/25/2019:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn0NFGCT:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5530
dmi.product.sku: 087D
dmi.sys.vendor: Dell Inc.
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