Public bug reported:
Ubuntu Release : ubuntu 20.04 LTS release 20.04
Driver : alsa-base : 1.0.25+dfsg-0ubuntu5
On Galaxy Book Ion (model NP950XCJ-X01, from 2020)
The audio device (AKG Stereo Speakers) is detected as : sof-hda-dsp
Profile : Play HiFi quality music
But I get no sound either from the speakers of headphone jack.
Guessing a driver issue, hardware not properly detected.
Note : Laptop was provided with windows10, sound is ok on windows (so
it's not an hardware issue).
Thanks.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Description changed:
Ubuntu Release : ubuntu 20.04 LTS release 20.04
Driver : alsa-base : 1.0.25+dfsg-0ubuntu5
On Galaxy Book Ion (model NP950XCJ-X01, from 2020)
The audio device (AKG Stereo Speakers) is detected as : sof-hda-dsp
Profile : Play HiFi quality music
But I get no sound either from the speakers of headphone jack.
Guessing a driver issue, hardware not properly detected.
- Note : Laptop was provided with windows10, no sound ok here (so it's not
- an hardware issue).
-
+ Note : Laptop was provided with windows10, sound is ok on windows (so
+ it's not an hardware issue).
Thanks.
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1886493
Title:
Galaxy Book Ion, sof-hda-dsp detected but no soound (ubuntu 20.04)
Status in alsa-driver package in Ubuntu:
New
Bug description:
Ubuntu Release : ubuntu 20.04 LTS release 20.04
Driver : alsa-base : 1.0.25+dfsg-0ubuntu5
On Galaxy Book Ion (model NP950XCJ-X01, from 2020)
The audio device (AKG Stereo Speakers) is detected as : sof-hda-dsp
Profile : Play HiFi quality music
But I get no sound either from the speakers of headphone jack.
Guessing a driver issue, hardware not properly detected.
Note : Laptop was provided with windows10, sound is ok on windows (so
it's not an hardware issue).
Thanks.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1886493/+subscriptions
--
Mailing list: https://launchpad.net/~desktop-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~desktop-packages
More help : https://help.launchpad.net/ListHelp
