Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: alsa-driver (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1886493
Title:
Galaxy Book Ion, sof-hda-dsp detected but no soound (ubuntu 20.04)
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
Ubuntu Release : ubuntu 20.04 LTS release 20.04
Driver : alsa-base : 1.0.25+dfsg-0ubuntu5
On Galaxy Book Ion (model NP950XCJ-X01, from 2020)
The audio device (AKG Stereo Speakers) is detected as : sof-hda-dsp
Profile : Play HiFi quality music
But I get no sound either from the speakers of headphone jack.
Guessing a driver issue, hardware not properly detected.
Note : Laptop was provided with windows10, sound is ok on windows (so
it's not an hardware issue).
Thanks.
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