Thanks. Please also mention the model of headphones/headset and run
these commands so we can see what kind of wireless chip it is talking
to:
lspci -kv > lspci.txt
lsusb > lsusb.txt
And attach the resulting text files here.
** Also affects: bluez (Ubuntu)
Importance: Undecided
Status: New
** Changed in: bluez (Ubuntu)
Status: New => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1892814
Title:
pulseaudio bluetooth problems connecting
Status in bluez package in Ubuntu:
Incomplete
Status in pulseaudio package in Ubuntu:
Incomplete
Bug description:
Pulseaudio has been super unstable since ubuntu 20.04.
bluetooth has multiple connectivity issues which sometimes can only be
resolved by unpairing and then pairing again.
e..g Very frequently if I turn on the bluetooth headset and hit
connect on the bluetooth settings, it shows that it has connected, but
my headset turns off and the setting shows that it disconnects after
5-10 seconds. This can happen multiple times. What makes it work for
sure is if the bluetooth headset is entered in pairing mode and then
you try to connect using the bluetooth settings
please see the attached log.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2019-12-08 (264 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
NonfreeKernelModules: nvidia_modeset nvidia
Package: pulseaudio 1:13.99.1-1ubuntu3.6
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-44.48-generic 5.4.55
Tags: focal package-from-proposed
Uname: Linux 5.4.0-44-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-04-24 (125 days ago)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/02/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F20b
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ELITE
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF20b:bd07/02/2020:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: X570 MB
dmi.product.name: X570 AORUS ELITE
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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