apport information

** Tags added: apport-collected ulyana

** Description changed:

  Starting in Kernel 5.4.0-48-generic on Mint Linux 20 Cinnamon my sound
  output is detected as "headphones" instead of Speakers when this laptop
  doesn't even have any headphones connected at all... reverting to a
  prior kernel fixes the problem and then the output is correctly
  Speakers... I cannot possibly use sound on Kernel 5.4.0-48-generic and
  the Mint Linux support chat said I should file a bug for this because
  this kernel broke something.
  
  See attached detailed log reports for more info...
  
  Thanks team!!!
  
  Best Regards,
  
  -Avery Tarasov
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.9
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  chr0meice2   2656 F.... pulseaudio
+  /dev/snd/controlC0:  chr0meice2   2656 F.... pulseaudio
+  /dev/snd/pcmC0D0c:   chr0meice2   2656 F...m pulseaudio
+  /dev/snd/pcmC0D0p:   chr0meice2   2656 F...m pulseaudio
+ CasperMD5CheckResult: skip
+ DistroRelease: Linux Mint 20
+ InstallationDate: Installed on 2020-10-05 (0 days ago)
+ InstallationMedia: Linux Mint 20 "Ulyana" - Release amd64 20200624
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: alsa-driver (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
+ Tags:  ulyana
+ Uname: Linux 5.4.0-48-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: N/A
+ _MarkForUpload: True
+ dmi.bios.date: 10/01/2019
+ dmi.bios.vendor: INSYDE Corp.
+ dmi.bios.version: 1.07.13
+ dmi.board.asset.tag: Tag 12345
+ dmi.board.name: P95_96_97Ex,Rx
+ dmi.board.vendor: Notebook
+ dmi.board.version: Not Applicable
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Notebook
+ dmi.chassis.version: N/A
+ dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.13:bd10/01/2019:svnNotebook:pnP95_96_97Ex,Rx:pvrNotApplicable:rvnNotebook:rnP95_96_97Ex,Rx:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
+ dmi.product.family: Not Applicable
+ dmi.product.name: P95_96_97Ex,Rx
+ dmi.product.sku: Not Applicable
+ dmi.product.version: Not Applicable
+ dmi.sys.vendor: Notebook

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1898603/+attachment/5418066/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1898603

Title:
  Kernel Ubuntu 5.4.0-48.52-generic sound broken - headphones detected
  as output, not speakers

Status in alsa-driver package in Ubuntu:
  Incomplete

Bug description:
  Starting in Kernel 5.4.0-48-generic on Mint Linux 20 Cinnamon my sound
  output is detected as "headphones" instead of Speakers when this
  laptop doesn't even have any headphones connected at all... reverting
  to a prior kernel fixes the problem and then the output is correctly
  Speakers... I cannot possibly use sound on Kernel 5.4.0-48-generic and
  the Mint Linux support chat said I should file a bug for this because
  this kernel broke something.

  See attached detailed log reports for more info...

  Thanks team!!!

  Best Regards,

  -Avery Tarasov
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.9
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  chr0meice2   2656 F.... pulseaudio
   /dev/snd/controlC0:  chr0meice2   2656 F.... pulseaudio
   /dev/snd/pcmC0D0c:   chr0meice2   2656 F...m pulseaudio
   /dev/snd/pcmC0D0p:   chr0meice2   2656 F...m pulseaudio
  CasperMD5CheckResult: skip
  DistroRelease: Linux Mint 20
  InstallationDate: Installed on 2020-10-05 (0 days ago)
  InstallationMedia: Linux Mint 20 "Ulyana" - Release amd64 20200624
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: alsa-driver (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  Tags:  ulyana
  Uname: Linux 5.4.0-48-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: N/A
  _MarkForUpload: True
  dmi.bios.date: 10/01/2019
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.07.13
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: P95_96_97Ex,Rx
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.07.13:bd10/01/2019:svnNotebook:pnP95_96_97Ex,Rx:pvrNotApplicable:rvnNotebook:rnP95_96_97Ex,Rx:rvrNotApplicable:cvnNotebook:ct10:cvrN/A:
  dmi.product.family: Not Applicable
  dmi.product.name: P95_96_97Ex,Rx
  dmi.product.sku: Not Applicable
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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