Public bug reported:
Bug Description
On ubuntu we have a handy shortcut to take screenshots then select the
are to grab. By default the shortcut is assigned to shift+print (Prt
Scrn key on the keyboard). If I go into Google Chrome, open the options
panel (the 3 little vertical dots), then go into "Help", and hover my
cursor over the side panel that opens, then use the shift+print shortcut
to take a screenshot, my system does something similar to a freeze. I
can use the keyboard, but I cant click UI elements with the mouse, for
example I can't click the top bar, the sidebar, so I can't do anything,
I'm stuck. My only option is to open the console and to log out manually
with a command, then everything is back to normal.
-----
Steps to reproduce
Open Google Chrome. Click on the settings tab (the 3 vertical dots).
Click on "Help". Hover the cursor above "Help Center". Press
shift+print.
----
1) Ubuntu 20.04.1 LTS
Gnome Version 3.36.8
2) gnome-screenshot:
Installed: 3.36.0-1ubuntu1
Candidate: 3.36.0-1ubuntu1
Version table:
*** 3.36.0-1ubuntu1 500
500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
3) I expect to not froze my UI when I try to take a screenshot with
shift+print.
4) It freezes my UI.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-screenshot 3.36.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.8.0-40.45~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 25 20:44:25 2021
InstallationDate: Installed on 2021-01-24 (1 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
SourcePackage: gnome-screenshot
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-screenshot (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-screenshot in Ubuntu.
https://bugs.launchpad.net/bugs/1913208
Title:
gnome-screenshot freezes UI
Status in gnome-screenshot package in Ubuntu:
New
Bug description:
Bug Description
On ubuntu we have a handy shortcut to take screenshots then select the
are to grab. By default the shortcut is assigned to shift+print (Prt
Scrn key on the keyboard). If I go into Google Chrome, open the
options panel (the 3 little vertical dots), then go into "Help", and
hover my cursor over the side panel that opens, then use the
shift+print shortcut to take a screenshot, my system does something
similar to a freeze. I can use the keyboard, but I cant click UI
elements with the mouse, for example I can't click the top bar, the
sidebar, so I can't do anything, I'm stuck. My only option is to open
the console and to log out manually with a command, then everything is
back to normal.
-----
Steps to reproduce
Open Google Chrome. Click on the settings tab (the 3 vertical dots).
Click on "Help". Hover the cursor above "Help Center". Press
shift+print.
----
1) Ubuntu 20.04.1 LTS
Gnome Version 3.36.8
2) gnome-screenshot:
Installed: 3.36.0-1ubuntu1
Candidate: 3.36.0-1ubuntu1
Version table:
*** 3.36.0-1ubuntu1 500
500 http://it.archive.ubuntu.com/ubuntu focal/main amd64 Packages
100 /var/lib/dpkg/status
3) I expect to not froze my UI when I try to take a screenshot with
shift+print.
4) It freezes my UI.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-screenshot 3.36.0-1ubuntu1
ProcVersionSignature: Ubuntu 5.8.0-40.45~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 25 20:44:25 2021
InstallationDate: Installed on 2021-01-24 (1 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
SourcePackage: gnome-screenshot
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-screenshot/+bug/1913208/+subscriptions
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