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Then tell us the ID of the newly-created bug.
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3. If step 2 also failed then apply the workaround from bug 994921,
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** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1917674
Title:
Freeze when resuming from automatic suspension to RAM
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
Automatic suspension causes the system to freeze on resume. This
doesn't happen if I suspend it manually by opening the system menu and
pressing the suspend button. Suspension works flawlessly when it is
triggered manually.
When the system resumes from automatic suspension, the lock screen is
visible but does not respond. It's frozen. A notification says
something like "system will suspend shortly due to inactivity". It
never goes away.
The keyboard responds during this (at least for a while). The CAPS
LOCK LED turns on and off as I press it (with no delay). Sometimes I
can even switch to another TTY and kill the X server, which is why I'm
reporting it against gnome-shell. When switching TTY is impossible, I
use the "REISUB" combination to shut down. Either way, I always lose
the running session.
This is reproducible about 60% of the time. Eventually I ended up
disabling it and relying only on manual suspension.
# Additional information:
1) Ubuntu 20.04.2 LTS / Release: 20.04
2) gnome-shell 3.36.4-1ubuntu1~20.04.2
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-44-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 3 16:56:01 2021
DisplayManager: gdm3
InstallationDate: Installed on 2021-01-31 (31 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
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