OK then. Next time the freeze happens please: 1. Wait 10 seconds.
2. Reboot. 3. Open a Terminal and run: journalctl -b-1 > prevboot.txt 4. Attach the resulting text file here. 5. Follow all the steps in comment #2 again. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1917674 Title: Freeze when resuming from automatic suspension to RAM Status in gnome-shell package in Ubuntu: Incomplete Bug description: Automatic suspension causes the system to freeze on resume. This doesn't happen if I suspend it manually by opening the system menu and pressing the suspend button. Suspension works flawlessly when it is triggered manually. When the system resumes from automatic suspension, the lock screen is visible but does not respond. It's frozen. A notification says something like "system will suspend shortly due to inactivity". It never goes away. The keyboard responds during this (at least for a while). The CAPS LOCK LED turns on and off as I press it (with no delay). Sometimes I can even switch to another TTY and kill the X server, which is why I'm reporting it against gnome-shell. When switching TTY is impossible, I use the "REISUB" combination to shut down. Either way, I always lose the running session. This is reproducible about 60% of the time. Eventually I ended up disabling it and relying only on manual suspension. # Additional information: 1) Ubuntu 20.04.2 LTS / Release: 20.04 2) gnome-shell 3.36.4-1ubuntu1~20.04.2 ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18 Uname: Linux 5.8.0-44-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Mar 3 16:56:01 2021 DisplayManager: gdm3 InstallationDate: Installed on 2021-01-31 (31 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1917674/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
