Public bug reported:
I was uploading an image to google slides but suddenly whole laptop
freezed and I was even not able to switch the application. Then suddenly
the screen turned black for about 15- 20 seconds. After all thhis
suddenly the Log in page opened and I was automatically logged out of my
account and all the open applications were killed. On logging in it
showed me a pop up telling that the 'gnome-shell' closed unexpectedly
and my computer didn't have enough free memory to automatically analyze
the problem and send the report. I am including a screenshoot of the
error.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: gnome-shell 3.38.4-1ubuntu2
ProcVersionSignature: Ubuntu 5.11.0-17.18-generic 5.11.12
Uname: Linux 5.11.0-17-generic x86_64
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu May 20 16:35:56 2021
DisplayManager: gdm3
InstallationDate: Installed on 2021-05-19 (1 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
RelatedPackageVersions: mutter-common 3.38.4-1ubuntu2
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-shell (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug hirsute wayland-session
** Attachment added: "Error Message"
https://bugs.launchpad.net/bugs/1929055/+attachment/5498991/+files/Screenshot%20from%202021-05-20%2016-39-01.png
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https://bugs.launchpad.net/bugs/1929055
Title:
The screen turned black for about 15-20 seconds and then all the open
applications got killed and I was logged out.
Status in gnome-shell package in Ubuntu:
New
Bug description:
I was uploading an image to google slides but suddenly whole laptop
freezed and I was even not able to switch the application. Then
suddenly the screen turned black for about 15- 20 seconds. After all
thhis suddenly the Log in page opened and I was automatically logged
out of my account and all the open applications were killed. On
logging in it showed me a pop up telling that the 'gnome-shell' closed
unexpectedly and my computer didn't have enough free memory to
automatically analyze the problem and send the report. I am including
a screenshoot of the error.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: gnome-shell 3.38.4-1ubuntu2
ProcVersionSignature: Ubuntu 5.11.0-17.18-generic 5.11.12
Uname: Linux 5.11.0-17-generic x86_64
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu May 20 16:35:56 2021
DisplayManager: gdm3
InstallationDate: Installed on 2021-05-19 (1 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
RelatedPackageVersions: mutter-common 3.38.4-1ubuntu2
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1929055/+subscriptions
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