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** Tags added: resume suspend-resume
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1973827
Title:
Laptop freezes when recovering from suspend / sleep mode
Status in gnome-shell package in Ubuntu:
Incomplete
Bug description:
When I lock the laptop and unlock it - I have no issues.
If I allow it to lock and then sleep, or close the lid and suspend -
when I open it again, I get the login prompt but cannot use mouse /
keyboard.
The only solution I have is to press and hold the power button and
force shutdown and then boot back up
Description: Ubuntu 22.04 LTS
Release: 22.04
No particular package being used.
I would expect the system to recover from suspend / sleep and allow me
to enter password.
The laptop froze completely.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.10
ProcVersionSignature: Ubuntu 5.15.0-30.31-generic 5.15.30
Uname: Linux 5.15.0-30-generic x86_64
NonfreeKernelModules: zfs zunicode zcommon znvpair zavl icp
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Tue May 17 21:45:17 2022
InstallationDate: Installed on 2022-04-22 (25 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
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