Public bug reported: After upgrade from Ubuntu 20.04 to 22.04, the Firefox browser could not open.
ProblemType: Package DistroRelease: Ubuntu 22.04 Package: firefox 1:1snap1-0ubuntu2 ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39 Uname: Linux 5.15.0-46-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown Date: Tue Aug 16 12:05:53 2022 ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1 InstallationDate: Installed on 2018-03-08 (1629 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Python3Details: /usr/bin/python3.10, Python 3.10.4, python3-minimal, 3.10.4-0ubuntu2 PythonDetails: N/A RelatedPackageVersions: dpkg 1.21.1ubuntu2.1 apt 2.4.7 Snap: firefox 104.0-3 (latest/stable) Snap.Changes: ID Status Spawn Ready Summary 603 Done 2022-08-23T16:40:48+01:00 2022-08-23T16:42:16+01:00 Refresh "firefox" snap from "esr/edge" channel 604 Done 2022-08-23T16:42:39+01:00 2022-08-23T16:44:13+01:00 Refresh "firefox" snap from "latest/stable" channel SourcePackage: firefox Title: package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: firefox (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package jammy -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1987527 Title: package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 Status in firefox package in Ubuntu: New Bug description: After upgrade from Ubuntu 20.04 to 22.04, the Firefox browser could not open. ProblemType: Package DistroRelease: Ubuntu 22.04 Package: firefox 1:1snap1-0ubuntu2 ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39 Uname: Linux 5.15.0-46-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.1 Architecture: amd64 CasperMD5CheckResult: unknown Date: Tue Aug 16 12:05:53 2022 ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1 InstallationDate: Installed on 2018-03-08 (1629 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Python3Details: /usr/bin/python3.10, Python 3.10.4, python3-minimal, 3.10.4-0ubuntu2 PythonDetails: N/A RelatedPackageVersions: dpkg 1.21.1ubuntu2.1 apt 2.4.7 Snap: firefox 104.0-3 (latest/stable) Snap.Changes: ID Status Spawn Ready Summary 603 Done 2022-08-23T16:40:48+01:00 2022-08-23T16:42:16+01:00 Refresh "firefox" snap from "esr/edge" channel 604 Done 2022-08-23T16:42:39+01:00 2022-08-23T16:44:13+01:00 Refresh "firefox" snap from "latest/stable" channel SourcePackage: firefox Title: package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1987527/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp