Public bug reported:
Did a fresh install of 23.4 and there is no working audio. Sound
settings only show a "dummy output" audio device.
If I plug headphones into the headphone jack, then a device shows up in
sound settings:
"Headphones - Tiger Lake-LP Smart Sound Technology Audio Controller".
Then, if I try "test" and try to test the speakers, I hear nothing.
If I open firefox and play a youtube video:
1. If I have headphones plugged in, I hear the audio over the
internal speaker, not the headphones.
2. If I do not have the headphones plugged in, I hear nothing (dummy
ouput in sound settings).
Pipwire appears to be running:
steve@steve-chromebook:~$ systemctl --user | grep wire
pipewire-pulse.service
loaded active running PipeWire PulseAudio
pipewire.service
loaded active running PipeWire
Multimedia Service
wireplumber.service
loaded active running Multimedia Service
Session Manager
pipewire-pulse.socket
loaded active running PipeWire PulseAudio
pipewire.socket
loaded active running PipeWire
Multimedia System Socket
Intel sound drivers appear to be running:
$ lsmod | grep snd | grep intel
snd_soc_intel_hda_dsp_common 20480 1 snd_soc_sof_rt5682
snd_soc_intel_sof_maxim_common 20480 1 snd_soc_sof_rt5682
snd_soc_intel_sof_realtek_common 24576 1 snd_soc_sof_rt5682
snd_sof_pci_intel_tgl 16384 0
snd_sof_intel_hda_common 188416 1 snd_sof_pci_intel_tgl
soundwire_intel 57344 1 snd_sof_intel_hda_common
snd_sof_intel_hda 24576 1 snd_sof_intel_hda_common
snd_sof_pci 24576 2 snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_sof_xtensa_dsp 16384 1 snd_sof_intel_hda_common
snd_sof 311296 6
snd_soc_sof_rt5682,snd_sof_pci,snd_sof_intel_hda_common,snd_soc_intel_sof_realtek_common,snd_sof_probes,snd_sof_intel_hda
snd_soc_hdac_hda 24576 1 snd_sof_intel_hda_common
snd_hda_ext_core 36864 4
snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda
snd_soc_acpi_intel_match 77824 2
snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_soc_acpi 16384 2
snd_soc_acpi_intel_match,snd_sof_intel_hda_common
soundwire_bus 110592 5
regmap_sdw,soundwire_intel,soundwire_generic_allocation,soundwire_cadence,snd_soc_max98373_sdw
snd_hda_intel 61440 0
snd_intel_dspcfg 36864 3 snd_hda_intel,snd_sof,snd_sof_intel_hda_common
snd_intel_sdw_acpi 20480 2 snd_sof_intel_hda_common,snd_intel_dspcfg
snd_soc_core 417792 16
snd_soc_max98373,snd_soc_sof_rt5682,snd_soc_rt5682,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_intel_sof_realtek_common,snd_soc_hdac_hda,snd_soc_max98373_i2c,snd_soc_intel_sof_maxim_common,snd_soc_max98373_sdw,snd_sof_probes,snd_soc_dmic,snd_soc_rt5682s,snd_soc_rt5682_i2c
snd_hda_codec 204800 5
snd_hda_codec_hdmi,snd_hda_intel,snd_soc_intel_hda_dsp_common,snd_soc_hdac_hda,snd_sof_intel_hda
snd_hda_core 139264 9
snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_soc_intel_hda_dsp_common,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda
snd_pcm 192512 18
snd_hda_codec_hdmi,snd_hda_intel,snd_soc_sof_rt5682,snd_soc_rt5682,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_compress,snd_soc_intel_sof_realtek_common,snd_soc_max98373_i2c,snd_soc_core,snd_sof_utils,snd_soc_max98373_sdw,snd_hda_core,snd_soc_rt5682s,snd_pcm_dmaengine
snd 135168 18
snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_soc_sof_rt5682,snd_hda_codec,snd_sof,snd_timer,snd_soc_hdac_hdmi,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
Alsa info is here:
http://alsa-project.org/db/?f=ea6f792b4f92dd965494ec53df480554c50c4456
This info shows some errors in dmesg, but I have no idea if they are
expected or indicate a problem.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: steve 1388 F.... wireplumber
/dev/snd/seq: steve 1385 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 26 20:33:57 2023
InstallationDate: Installed on 2023-04-27 (0 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2022
dmi.bios.release: 0.0
dmi.bios.vendor: coreboot
dmi.bios.version: Google_Volet.13672.283.0
dmi.board.name: Volet
dmi.board.vendor: Google
dmi.board.version: rev3
dmi.chassis.type: 3
dmi.chassis.vendor: Google
dmi.ec.firmware.release: 0.0
dmi.modalias:
dmi:bvncoreboot:bvrGoogle_Volet.13672.283.0:bd02/18/2022:br0.0:efr0.0:svnGoogle:pnVolet:pvrrev3:rvnGoogle:rnVolet:rvrrev3:cvnGoogle:ct3:cvr:skusku1048609:
dmi.product.family: Google_Volteer
dmi.product.name: Volet
dmi.product.sku: sku1048609
dmi.product.version: rev3
dmi.sys.vendor: Google
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug lunar wayland-session
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2017832
Title:
No audio/sound after fresh 23.4 install, only dummy audio
Status in alsa-driver package in Ubuntu:
New
Bug description:
Did a fresh install of 23.4 and there is no working audio. Sound
settings only show a "dummy output" audio device.
If I plug headphones into the headphone jack, then a device shows up
in sound settings:
"Headphones - Tiger Lake-LP Smart Sound Technology Audio Controller".
Then, if I try "test" and try to test the speakers, I hear nothing.
If I open firefox and play a youtube video:
1. If I have headphones plugged in, I hear the audio over the
internal speaker, not the headphones.
2. If I do not have the headphones plugged in, I hear nothing
(dummy ouput in sound settings).
Pipwire appears to be running:
steve@steve-chromebook:~$ systemctl --user | grep wire
pipewire-pulse.service
loaded active running PipeWire
PulseAudio
pipewire.service
loaded active running PipeWire
Multimedia Service
wireplumber.service
loaded active running Multimedia
Service Session Manager
pipewire-pulse.socket
loaded active running PipeWire
PulseAudio
pipewire.socket
loaded active running PipeWire
Multimedia System Socket
Intel sound drivers appear to be running:
$ lsmod | grep snd | grep intel
snd_soc_intel_hda_dsp_common 20480 1 snd_soc_sof_rt5682
snd_soc_intel_sof_maxim_common 20480 1 snd_soc_sof_rt5682
snd_soc_intel_sof_realtek_common 24576 1 snd_soc_sof_rt5682
snd_sof_pci_intel_tgl 16384 0
snd_sof_intel_hda_common 188416 1 snd_sof_pci_intel_tgl
soundwire_intel 57344 1 snd_sof_intel_hda_common
snd_sof_intel_hda 24576 1 snd_sof_intel_hda_common
snd_sof_pci 24576 2 snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_sof_xtensa_dsp 16384 1 snd_sof_intel_hda_common
snd_sof 311296 6
snd_soc_sof_rt5682,snd_sof_pci,snd_sof_intel_hda_common,snd_soc_intel_sof_realtek_common,snd_sof_probes,snd_sof_intel_hda
snd_soc_hdac_hda 24576 1 snd_sof_intel_hda_common
snd_hda_ext_core 36864 4
snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda
snd_soc_acpi_intel_match 77824 2
snd_sof_intel_hda_common,snd_sof_pci_intel_tgl
snd_soc_acpi 16384 2
snd_soc_acpi_intel_match,snd_sof_intel_hda_common
soundwire_bus 110592 5
regmap_sdw,soundwire_intel,soundwire_generic_allocation,soundwire_cadence,snd_soc_max98373_sdw
snd_hda_intel 61440 0
snd_intel_dspcfg 36864 3 snd_hda_intel,snd_sof,snd_sof_intel_hda_common
snd_intel_sdw_acpi 20480 2 snd_sof_intel_hda_common,snd_intel_dspcfg
snd_soc_core 417792 16
snd_soc_max98373,snd_soc_sof_rt5682,snd_soc_rt5682,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_intel_sof_realtek_common,snd_soc_hdac_hda,snd_soc_max98373_i2c,snd_soc_intel_sof_maxim_common,snd_soc_max98373_sdw,snd_sof_probes,snd_soc_dmic,snd_soc_rt5682s,snd_soc_rt5682_i2c
snd_hda_codec 204800 5
snd_hda_codec_hdmi,snd_hda_intel,snd_soc_intel_hda_dsp_common,snd_soc_hdac_hda,snd_sof_intel_hda
snd_hda_core 139264 9
snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_soc_intel_hda_dsp_common,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda
snd_pcm 192512 18
snd_hda_codec_hdmi,snd_hda_intel,snd_soc_sof_rt5682,snd_soc_rt5682,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_compress,snd_soc_intel_sof_realtek_common,snd_soc_max98373_i2c,snd_soc_core,snd_sof_utils,snd_soc_max98373_sdw,snd_hda_core,snd_soc_rt5682s,snd_pcm_dmaengine
snd 135168 18
snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_soc_sof_rt5682,snd_hda_codec,snd_sof,snd_timer,snd_soc_hdac_hdmi,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi
Alsa info is here:
http://alsa-project.org/db/?f=ea6f792b4f92dd965494ec53df480554c50c4456
This info shows some errors in dmesg, but I have no idea if they are
expected or indicate a problem.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: steve 1388 F.... wireplumber
/dev/snd/seq: steve 1385 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 26 20:33:57 2023
InstallationDate: Installed on 2023-04-27 (0 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2022
dmi.bios.release: 0.0
dmi.bios.vendor: coreboot
dmi.bios.version: Google_Volet.13672.283.0
dmi.board.name: Volet
dmi.board.vendor: Google
dmi.board.version: rev3
dmi.chassis.type: 3
dmi.chassis.vendor: Google
dmi.ec.firmware.release: 0.0
dmi.modalias:
dmi:bvncoreboot:bvrGoogle_Volet.13672.283.0:bd02/18/2022:br0.0:efr0.0:svnGoogle:pnVolet:pvrrev3:rvnGoogle:rnVolet:rvrrev3:cvnGoogle:ct3:cvr:skusku1048609:
dmi.product.family: Google_Volteer
dmi.product.name: Volet
dmi.product.sku: sku1048609
dmi.product.version: rev3
dmi.sys.vendor: Google
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