May be worth mentioning that I previously was running 22.04 LTS, and the sound worked just fine on initial install, and through all the updates.
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2017832 Title: No audio/sound after fresh 23.4 install, only dummy audio Status in alsa-driver package in Ubuntu: New Bug description: Did a fresh install of 23.4 and there is no working audio. Sound settings only show a "dummy output" audio device. If I plug headphones into the headphone jack, then a device shows up in sound settings: "Headphones - Tiger Lake-LP Smart Sound Technology Audio Controller". Then, if I try "test" and try to test the speakers, I hear nothing. If I open firefox and play a youtube video: 1. If I have headphones plugged in, I hear the audio over the internal speaker, not the headphones. 2. If I do not have the headphones plugged in, I hear nothing (dummy ouput in sound settings). Pipwire appears to be running: steve@steve-chromebook:~$ systemctl --user | grep wire pipewire-pulse.service loaded active running PipeWire PulseAudio pipewire.service loaded active running PipeWire Multimedia Service wireplumber.service loaded active running Multimedia Service Session Manager pipewire-pulse.socket loaded active running PipeWire PulseAudio pipewire.socket loaded active running PipeWire Multimedia System Socket Intel sound drivers appear to be running: $ lsmod | grep snd | grep intel snd_soc_intel_hda_dsp_common 20480 1 snd_soc_sof_rt5682 snd_soc_intel_sof_maxim_common 20480 1 snd_soc_sof_rt5682 snd_soc_intel_sof_realtek_common 24576 1 snd_soc_sof_rt5682 snd_sof_pci_intel_tgl 16384 0 snd_sof_intel_hda_common 188416 1 snd_sof_pci_intel_tgl soundwire_intel 57344 1 snd_sof_intel_hda_common snd_sof_intel_hda 24576 1 snd_sof_intel_hda_common snd_sof_pci 24576 2 snd_sof_intel_hda_common,snd_sof_pci_intel_tgl snd_sof_xtensa_dsp 16384 1 snd_sof_intel_hda_common snd_sof 311296 6 snd_soc_sof_rt5682,snd_sof_pci,snd_sof_intel_hda_common,snd_soc_intel_sof_realtek_common,snd_sof_probes,snd_sof_intel_hda snd_soc_hdac_hda 24576 1 snd_sof_intel_hda_common snd_hda_ext_core 36864 4 snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda snd_soc_acpi_intel_match 77824 2 snd_sof_intel_hda_common,snd_sof_pci_intel_tgl snd_soc_acpi 16384 2 snd_soc_acpi_intel_match,snd_sof_intel_hda_common soundwire_bus 110592 5 regmap_sdw,soundwire_intel,soundwire_generic_allocation,soundwire_cadence,snd_soc_max98373_sdw snd_hda_intel 61440 0 snd_intel_dspcfg 36864 3 snd_hda_intel,snd_sof,snd_sof_intel_hda_common snd_intel_sdw_acpi 20480 2 snd_sof_intel_hda_common,snd_intel_dspcfg snd_soc_core 417792 16 snd_soc_max98373,snd_soc_sof_rt5682,snd_soc_rt5682,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_intel_sof_realtek_common,snd_soc_hdac_hda,snd_soc_max98373_i2c,snd_soc_intel_sof_maxim_common,snd_soc_max98373_sdw,snd_sof_probes,snd_soc_dmic,snd_soc_rt5682s,snd_soc_rt5682_i2c snd_hda_codec 204800 5 snd_hda_codec_hdmi,snd_hda_intel,snd_soc_intel_hda_dsp_common,snd_soc_hdac_hda,snd_sof_intel_hda snd_hda_core 139264 9 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_soc_intel_hda_dsp_common,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_soc_hdac_hda,snd_sof_intel_hda snd_pcm 192512 18 snd_hda_codec_hdmi,snd_hda_intel,snd_soc_sof_rt5682,snd_soc_rt5682,snd_hda_codec,soundwire_intel,snd_sof,snd_sof_intel_hda_common,snd_soc_hdac_hdmi,snd_compress,snd_soc_intel_sof_realtek_common,snd_soc_max98373_i2c,snd_soc_core,snd_sof_utils,snd_soc_max98373_sdw,snd_hda_core,snd_soc_rt5682s,snd_pcm_dmaengine snd 135168 18 snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_soc_sof_rt5682,snd_hda_codec,snd_sof,snd_timer,snd_soc_hdac_hdmi,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi Alsa info is here: http://alsa-project.org/db/?f=ea6f792b4f92dd965494ec53df480554c50c4456 This info shows some errors in dmesg, but I have no idea if they are expected or indicate a problem. ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: steve 1388 F.... wireplumber /dev/snd/seq: steve 1385 F.... pipewire CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Wed Apr 26 20:33:57 2023 InstallationDate: Installed on 2023-04-27 (0 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) PackageArchitecture: all ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> SourcePackage: alsa-driver Symptom: audio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/18/2022 dmi.bios.release: 0.0 dmi.bios.vendor: coreboot dmi.bios.version: Google_Volet.13672.283.0 dmi.board.name: Volet dmi.board.vendor: Google dmi.board.version: rev3 dmi.chassis.type: 3 dmi.chassis.vendor: Google dmi.ec.firmware.release: 0.0 dmi.modalias: dmi:bvncoreboot:bvrGoogle_Volet.13672.283.0:bd02/18/2022:br0.0:efr0.0:svnGoogle:pnVolet:pvrrev3:rvnGoogle:rnVolet:rvrrev3:cvnGoogle:ct3:cvr:skusku1048609: dmi.product.family: Google_Volteer dmi.product.name: Volet dmi.product.sku: sku1048609 dmi.product.version: rev3 dmi.sys.vendor: Google To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2017832/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
