Public bug reported:
When using external displays, they randomly freeze, but the internal
display works just fine. Windows remain interactive, but frozen, on
external displays, and the cursor disappears.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3
Uname: Linux 6.5.0-14-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: XFCE
Date: Mon Dec 11 15:14:50 2023
DistUpgraded: Fresh install
DistroCodename: mantic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation TigerLake-H GT1 [UHD Graphics] [8086:9a60] (rev 01) (prog-if
00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] TigerLake-H GT1 [UHD
Graphics] [1462:1305]
NVIDIA Corporation GA106M [GeForce RTX 3060 Mobile / Max-Q] [10de:2520] (rev
a1) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] GA106M [GeForce RTX 3060
Mobile / Max-Q] [1462:1305]
InstallationDate: Installed on 2022-06-28 (531 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-14-generic
root=UUID=70390c05-b447-4e39-b596-a9f9eb4ac62b ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/15/2021
dmi.bios.release: 1.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: E17K3IMS.11B
dmi.board.asset.tag: Default string
dmi.board.name: MS-17K3
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrE17K3IMS.11B:bd09/15/2021:br1.27:svnMicro-StarInternationalCo.,Ltd.:pnGE76Raider11UE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-17K3:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:sku17K3.1:
dmi.product.family: GE
dmi.product.name: GE76 Raider 11UE
dmi.product.sku: 17K3.1
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz 1:0.9.14.2+22.10.20220822-0ubuntu4
version.libdrm2: libdrm2 2.4.115-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug false-gpu-hang freeze mantic ubuntu
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Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2046189
Title:
Xorg freezes on external displays when in Gnome Shell on Nvidia
graphics
Status in xorg package in Ubuntu:
New
Bug description:
When using external displays, they randomly freeze, but the internal
display works just fine. Windows remain interactive, but frozen, on
external displays, and the cursor disappears.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3
Uname: Linux 6.5.0-14-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: XFCE
Date: Mon Dec 11 15:14:50 2023
DistUpgraded: Fresh install
DistroCodename: mantic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation TigerLake-H GT1 [UHD Graphics] [8086:9a60] (rev 01)
(prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] TigerLake-H GT1 [UHD
Graphics] [1462:1305]
NVIDIA Corporation GA106M [GeForce RTX 3060 Mobile / Max-Q] [10de:2520] (rev
a1) (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. [MSI] GA106M [GeForce RTX
3060 Mobile / Max-Q] [1462:1305]
InstallationDate: Installed on 2022-06-28 (531 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64
(20220419)
MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']}
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-14-generic
root=UUID=70390c05-b447-4e39-b596-a9f9eb4ac62b ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/15/2021
dmi.bios.release: 1.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: E17K3IMS.11B
dmi.board.asset.tag: Default string
dmi.board.name: MS-17K3
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrE17K3IMS.11B:bd09/15/2021:br1.27:svnMicro-StarInternationalCo.,Ltd.:pnGE76Raider11UE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-17K3:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:sku17K3.1:
dmi.product.family: GE
dmi.product.name: GE76 Raider 11UE
dmi.product.sku: 17K3.1
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
version.compiz: compiz 1:0.9.14.2+22.10.20220822-0ubuntu4
version.libdrm2: libdrm2 2.4.115-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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