Public bug reported:
Click on 'Software' then 'Updates' then on 'Download' then 'Restart & Update' I
have a error message:
'Unable to install updates: Prepared update not
found:/var/lib/PackageKit/prepared-update'
lsb_release -a : 'Ubuntu 22.04.3 LTS' (however this is Xubuntu 22.04.3).
apt-cache policy gnome-software: installed 41.5-2ubuntu2
Note: My bug report seems very similar to bug #1900167 opened in october
2020 by a other user (on Ubuntu 20.10).
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-software 41.5-2ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-39.40~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Wed Dec 27 17:36:48 2023
InstallationDate: Installed on 2023-03-27 (275 days ago)
InstallationMedia: Xubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-snap 41.5-2ubuntu2
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy
** Attachment added: "Screenshot error message (Prepared update not found)"
https://bugs.launchpad.net/bugs/2047579/+attachment/5733511/+files/screenshot_2023-12-17_12-43-57_Error_Prepared_update_not_found.png
** Description changed:
Click on 'Software' then 'Updates' then on 'Download' then 'Restart & Update'
I have a message:
Unable to install updates: GDBus.error... Prepared update not
found:/var/lib/PackageKit/prepared-update
lsb_release -a : 'Ubuntu 22.04.3 LTS' (however this is Xubuntu 22.04.3).
apt-cache policy gnome-software: installed 41.5-2ubuntu2
- Note: My bug report seems very similar to bug #1900167 opened in october
- 2020 by a other user (on Ubuntu 20.10).
+ Note: My bug report seems very similar to bug #1900167 opened in october 2020
by a other user (on Ubuntu 20.10).
+ Note: I make this new bug report because this is the third time I have this
issue on computers.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-software 41.5-2ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-39.40~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Wed Dec 27 17:36:48 2023
InstallationDate: Installed on 2023-03-27 (275 days ago)
InstallationMedia: Xubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
InstalledPlugins:
- gnome-software-plugin-flatpak N/A
- gnome-software-plugin-snap 41.5-2ubuntu2
+ gnome-software-plugin-flatpak N/A
+ gnome-software-plugin-snap 41.5-2ubuntu2
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
** Description changed:
- Click on 'Software' then 'Updates' then on 'Download' then 'Restart & Update'
I have a message:
- Unable to install updates: GDBus.error... Prepared update not
found:/var/lib/PackageKit/prepared-update
+ Click on 'Software' then 'Updates' then on 'Download' then 'Restart & Update'
I have a error message:
+ 'Unable to install updates: Prepared update not
found:/var/lib/PackageKit/prepared-update'
lsb_release -a : 'Ubuntu 22.04.3 LTS' (however this is Xubuntu 22.04.3).
apt-cache policy gnome-software: installed 41.5-2ubuntu2
- Note: My bug report seems very similar to bug #1900167 opened in october 2020
by a other user (on Ubuntu 20.10).
- Note: I make this new bug report because this is the third time I have this
issue on computers.
+ Note: My bug report seems very similar to bug #1900167 opened in october
+ 2020 by a other user (on Ubuntu 20.10).
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-software 41.5-2ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-39.40~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Wed Dec 27 17:36:48 2023
InstallationDate: Installed on 2023-03-27 (275 days ago)
InstallationMedia: Xubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-snap 41.5-2ubuntu2
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-software in Ubuntu.
https://bugs.launchpad.net/bugs/2047579
Title:
gnome-software unuable to install updates (Prepared update not found)
Status in gnome-software package in Ubuntu:
New
Bug description:
Click on 'Software' then 'Updates' then on 'Download' then 'Restart & Update'
I have a error message:
'Unable to install updates: Prepared update not
found:/var/lib/PackageKit/prepared-update'
lsb_release -a : 'Ubuntu 22.04.3 LTS' (however this is Xubuntu
22.04.3).
apt-cache policy gnome-software: installed 41.5-2ubuntu2
Note: My bug report seems very similar to bug #1900167 opened in
october 2020 by a other user (on Ubuntu 20.10).
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-software 41.5-2ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-39.40~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Wed Dec 27 17:36:48 2023
InstallationDate: Installed on 2023-03-27 (275 days ago)
InstallationMedia: Xubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-snap 41.5-2ubuntu2
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/2047579/+subscriptions
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