/usr/lib/systemd/system/gnome-remote-desktop.service has 
User=gnome-remote-desktop

But it seems that user isn't created by the package? I wonder if that
would part of the issue but then it should be happening also on other
systems...

Could you try to manually start
$ /usr/libexec/gnome-remote-desktop-daemon --system
and see if that prints a more explicit error maybe?

** Changed in: gnome-remote-desktop (Ubuntu)
   Importance: Undecided => High

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/2063333

Title:
  gnome-remote-desktop.service: Failed to determine user credentials: No
  such process

Status in gnome-remote-desktop package in Ubuntu:
  Confirmed

Bug description:
  On a RISC-V Ubuntu 24.04 I installed ubuntu-desktop.

  The desktop does not show up though gdm3 is running.

  I see the following error messages which might indicate a dependency
  issue:

  pr 24 12:29:35 unmatched systemd[1]: Starting gnome-remote-desktop.service - 
GNOME Remote Desktop...
  Apr 24 12:29:35 unmatched (p-daemon)[1752]: gnome-remote-desktop.service: 
Failed to determine user credentials: No such process
  Apr 24 12:29:35 unmatched systemd[1]: gnome-remote-desktop.service: Main 
process exited, code=exited, status=217/USER
  Apr 24 12:29:35 unmatched systemd[1]: gnome-remote-desktop.service: Failed 
with result 'exit-code'.
  Apr 24 12:29:35 unmatched systemd[1]: Failed to start 
gnome-remote-desktop.service - GNOME Remote Desktop.
  Apr 24 12:29:35 unmatched systemd[1]: gnome-remote-desktop.service: Scheduled 
restart job, restart counter is at 1.
  Apr 24 12:29:35 unmatched systemd[1]: Starting gnome-remote-desktop.service - 
GNOME Remote Desktop...
  Apr 24 12:29:35 unmatched (p-daemon)[1753]: gnome-remote-desktop.service: 
Failed to determine user credentials: No such process
  Apr 24 12:29:35 unmatched systemd[1]: gnome-remote-desktop.service: Main 
process exited, code=exited, status=217/USER
  Apr 24 12:29:35 unmatched systemd[1]: gnome-remote-desktop.service: Failed 
with result 'exit-code'.
  Apr 24 12:29:35 unmatched systemd[1]: Failed to start 
gnome-remote-desktop.service - GNOME Remote Desktop.
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Scheduled 
restart job, restart counter is at 2.
  Apr 24 12:29:36 unmatched systemd[1]: Starting gnome-remote-desktop.service - 
GNOME Remote Desktop...
  Apr 24 12:29:36 unmatched (p-daemon)[1754]: gnome-remote-desktop.service: 
Failed to determine user credentials: No such process
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Main 
process exited, code=exited, status=217/USER
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Failed 
with result 'exit-code'.
  Apr 24 12:29:36 unmatched systemd[1]: Failed to start 
gnome-remote-desktop.service - GNOME Remote Desktop.
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Scheduled 
restart job, restart counter is at 3.
  Apr 24 12:29:36 unmatched systemd[1]: Starting gnome-remote-desktop.service - 
GNOME Remote Desktop...
  Apr 24 12:29:36 unmatched (p-daemon)[1755]: gnome-remote-desktop.service: 
Failed to determine user credentials: No such process
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Main 
process exited, code=exited, status=217/USER
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Failed 
with result 'exit-code'.
  Apr 24 12:29:36 unmatched systemd[1]: Failed to start 
gnome-remote-desktop.service - GNOME Remote Desktop.
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Scheduled 
restart job, restart counter is at 4.
  Apr 24 12:29:36 unmatched systemd[1]: Starting gnome-remote-desktop.service - 
GNOME Remote Desktop...
  Apr 24 12:29:36 unmatched (p-daemon)[1756]: gnome-remote-desktop.service: 
Failed to determine user credentials: No such process
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Main 
process exited, code=exited, status=217/USER
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Failed 
with result 'exit-code'.
  Apr 24 12:29:36 unmatched systemd[1]: Failed to start 
gnome-remote-desktop.service - GNOME Remote Desktop.
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Scheduled 
restart job, restart counter is at 5.
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Start 
request repeated too quickly.
  Apr 24 12:29:36 unmatched systemd[1]: gnome-remote-desktop.service: Failed 
with result 'exit-code'.
  Apr 24 12:29:36 unmatched systemd[1]: Failed to start 
gnome-remote-desktop.service - GNOME Remote Desktop.

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: gnome-remote-desktop 46.1-1
  ProcVersionSignature: Ubuntu 6.8.0-31.31.1-generic 6.8.1
  Uname: Linux 6.8.0-31-generic riscv64
  ApportVersion: 2.28.1-0ubuntu2
  Architecture: riscv64
  CasperMD5json:
   {
     "result": "skip"
   }
  Date: Wed Apr 24 12:34:26 2024
  InstallationDate: Installed on 2024-04-24 (0 days ago)
  InstallationMedia: Ubuntu-Server 24.04 LTS "Noble Numbat" - Release riscv64 
(20240423)
  SourcePackage: gnome-remote-desktop
  UpgradeStatus: No upgrade log present (probably fresh install)

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