Previous journal file. On Thu, 19 Dec 2024 at 19:00, Matt van Heerden <[email protected]> wrote:
> current journal. > > On Thu, 19 Dec 2024 at 19:00, Matt van Heerden <[email protected]> > wrote: > >> Dear Daniel >> >> We may have to close this one down - /var/crash is empty. Went into the >> automated reports on the whoopsie ID, and none of them match the current >> issue. I haven't experienced it subsequently - currently running on a >> lower >> resolution and have enabled the fractional scaler again. >> >> What I think may have happened was that I was running 4K resolutions with >> scaling enabled - which could have overloaded the rather poor graphics >> processor on Intel 11th Gen i5 chips? >> >> Sending journal files individually due to size constraints - hope they >> may help. >> >> Thanks for working on such a great piece of software that is really a >> pleasure in this world that appears to be increasingly centered on >> unituitive marketing heavy bloatware. >> >> Matt >> >> On Thu, 19 Dec 2024 at 18:45, Matt van Heerden <[email protected]> >> wrote: >> >>> Dear Daniel >>> >>> We may have to close this one down - /var/crash is empty. Went into the >>> automated reports on the whoopsie ID, and none of them match the current >>> issue. I haven't experienced it subsequently - currently running on a lower >>> resolution and have enabled the fractional scaler again. >>> >>> What I think may have happened was that I was running 4K resolutions >>> with scaling enabled - which could have overloaded the rather poor graphics >>> processor on Intel 11th Gen i5 chips? >>> >>> Attached are the journal files - hope they may help. >>> >>> Thanks for working on such a great piece of software that is really a >>> pleasure in this world that appears to be increasingly centered on >>> unituitive marketing heavy bloatware. >>> >>> Matt >>> >>> On Thu, 19 Dec 2024 at 06:35, Daniel van Vugt < >>> [email protected]> wrote: >>> >>>> Thank you for taking the time to report this bug and helping to make >>>> Ubuntu better. It sounds like some part of the system has crashed. To >>>> help us find the cause of the crash please follow these steps: >>>> >>>> 1. Run these commands: >>>> journalctl -b0 > journal.txt >>>> journalctl -b-1 > prevjournal.txt >>>> and attach the resulting text files here. >>>> >>>> 2. Look in /var/crash for crash files and if found run: >>>> ubuntu-bug YOURFILE.crash >>>> Then tell us the ID of the newly-created bug. >>>> >>>> 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID >>>> where >>>> ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. >>>> Do you find any links to recent problems on that page? If so then please >>>> send the links to us. >>>> >>>> Please take care to avoid attaching .crash files to bugs as we are >>>> unable to process them as file attachments. It would also be a security >>>> risk for yourself. >>>> >>>> ** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) >>>> >>>> ** Changed in: xorg-server (Ubuntu) >>>> Status: Confirmed => Incomplete >>>> >>>> -- >>>> You received this bug notification because you are subscribed to the bug >>>> report. >>>> https://bugs.launchpad.net/bugs/2089478 >>>> >>>> Title: >>>> Xorg crash >>>> >>>> Status in xorg-server package in Ubuntu: >>>> Incomplete >>>> >>>> Bug description: >>>> There is a bug with the x11-randr-fractional-scaling component of the >>>> xserver on my machine. I have an external monitor setup and when I >>>> dock to the monitor it scales correctly to both displays, however if I >>>> undock it is unable to rescale to the laptop display. Xserver crashes >>>> completely and I have to trigger a hard reset. This error will persist >>>> even if I: >>>> >>>> suspend system -> unplug monitor -> wake system >>>> >>>> Disabling the fractional scaling and everything works well again. >>>> Understand that this may not be a major problem, but would be nice to >>>> get it seamless at some stage. >>>> >>>> Take care, >>>> Matt >>>> >>>> ProblemType: Bug >>>> DistroRelease: Ubuntu 24.04 >>>> Package: xorg 1:7.7+23ubuntu3 >>>> ProcVersionSignature: Ubuntu 6.8.0-49.49-generic 6.8.12 >>>> Uname: Linux 6.8.0-49-generic x86_64 >>>> ApportVersion: 2.28.1-0ubuntu3.1 >>>> Architecture: amd64 >>>> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' >>>> CasperMD5CheckResult: pass >>>> CompositorRunning: None >>>> CurrentDesktop: ubuntu:GNOME >>>> Date: Sun Nov 24 10:34:57 2024 >>>> DistUpgraded: Fresh install >>>> DistroCodename: noble >>>> DistroVariant: ubuntu >>>> ExtraDebuggingInterest: Yes >>>> GraphicsCard: >>>> Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] >>>> (rev 01) (prog-if 00 [VGA controller]) >>>> Subsystem: Lenovo TigerLake-LP GT2 [Iris Xe Graphics] [17aa:22d1] >>>> InstallationDate: Installed on 2024-06-03 (174 days ago) >>>> InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 >>>> (20240424) >>>> MachineType: LENOVO 20WM009AUK >>>> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-49-generic >>>> root=UUID=3816d605-bf1c-4104-9ac1-a2c09d150d29 ro quiet splash vt.handoff=7 >>>> SourcePackage: xorg >>>> Symptom: display >>>> Title: Xorg crash >>>> UpgradeStatus: No upgrade log present (probably fresh install) >>>> dmi.bios.date: 07/16/2024 >>>> dmi.bios.release: 1.59 >>>> dmi.bios.vendor: LENOVO >>>> dmi.bios.version: N35ET59W (1.59 ) >>>> dmi.board.asset.tag: Not Available >>>> dmi.board.name: 20WM009AUK >>>> dmi.board.vendor: LENOVO >>>> dmi.board.version: SDK0J40697 WIN >>>> dmi.chassis.asset.tag: No Asset Information >>>> dmi.chassis.type: 10 >>>> dmi.chassis.vendor: LENOVO >>>> dmi.chassis.version: None >>>> dmi.ec.firmware.release: 1.44 >>>> dmi.modalias: >>>> dmi:bvnLENOVO:bvrN35ET59W(1.59):bd07/16/2024:br1.59:efr1.44:svnLENOVO:pn20WM009AUK:pvrThinkPadT14sGen2i:rvnLENOVO:rn20WM009AUK:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20WM_BU_Think_FM_ThinkPadT14sGen2i: >>>> dmi.product.family: ThinkPad T14s Gen 2i >>>> dmi.product.name: 20WM009AUK >>>> dmi.product.sku: LENOVO_MT_20WM_BU_Think_FM_ThinkPad T14s Gen 2i >>>> dmi.product.version: ThinkPad T14s Gen 2i >>>> dmi.sys.vendor: LENOVO >>>> version.compiz: compiz N/A >>>> version.libdrm2: libdrm2 2.4.120-2build1 >>>> version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.2 >>>> version.libgl1-mesa-glx: libgl1-mesa-glx N/A >>>> version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.1 >>>> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A >>>> version.xserver-xorg-video-ati: xserver-xorg-video-ati >>>> 1:22.0.0-1build1 >>>> version.xserver-xorg-video-intel: xserver-xorg-video-intel >>>> 2:2.99.917+git20210115-1build1 >>>> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau >>>> 1:1.0.17-2build1 >>>> >>>> To manage notifications about this bug go to: >>>> >>>> https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/2089478/+subscriptions >>>> >>>> ** Attachment added: "prevjournal.txt" https://bugs.launchpad.net/bugs/2089478/+attachment/5846292/+files/prevjournal.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/2089478 Title: Xorg crash Status in xorg-server package in Ubuntu: Incomplete Bug description: There is a bug with the x11-randr-fractional-scaling component of the xserver on my machine. I have an external monitor setup and when I dock to the monitor it scales correctly to both displays, however if I undock it is unable to rescale to the laptop display. Xserver crashes completely and I have to trigger a hard reset. This error will persist even if I: suspend system -> unplug monitor -> wake system Disabling the fractional scaling and everything works well again. Understand that this may not be a major problem, but would be nice to get it seamless at some stage. Take care, Matt ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: xorg 1:7.7+23ubuntu3 ProcVersionSignature: Ubuntu 6.8.0-49.49-generic 6.8.12 Uname: Linux 6.8.0-49-generic x86_64 ApportVersion: 2.28.1-0ubuntu3.1 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sun Nov 24 10:34:57 2024 DistUpgraded: Fresh install DistroCodename: noble DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01) (prog-if 00 [VGA controller]) Subsystem: Lenovo TigerLake-LP GT2 [Iris Xe Graphics] [17aa:22d1] InstallationDate: Installed on 2024-06-03 (174 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424) MachineType: LENOVO 20WM009AUK ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-49-generic root=UUID=3816d605-bf1c-4104-9ac1-a2c09d150d29 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg crash UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/16/2024 dmi.bios.release: 1.59 dmi.bios.vendor: LENOVO dmi.bios.version: N35ET59W (1.59 ) dmi.board.asset.tag: Not Available dmi.board.name: 20WM009AUK dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.44 dmi.modalias: dmi:bvnLENOVO:bvrN35ET59W(1.59):bd07/16/2024:br1.59:efr1.44:svnLENOVO:pn20WM009AUK:pvrThinkPadT14sGen2i:rvnLENOVO:rn20WM009AUK:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20WM_BU_Think_FM_ThinkPadT14sGen2i: dmi.product.family: ThinkPad T14s Gen 2i dmi.product.name: 20WM009AUK dmi.product.sku: LENOVO_MT_20WM_BU_Think_FM_ThinkPad T14s Gen 2i dmi.product.version: ThinkPad T14s Gen 2i dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.120-2build1 version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.2 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/2089478/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
