Hello! Sorry for not being involved in this thread earlier. I bet I
know what's going on.
It's because it's running duplicity as root, and root doesn't have easy
access to your nautilus mount. If you instead restored to a new folder
as your user, it would work fine I bet.
This is certainly a bug... But I'll have to think about how best to fix
it.
** Also affects: deja-dup
Importance: Undecided
Status: New
** Summary changed:
- Cannot restore backup from NAS using Deja Dup
+ Can't restore from remote server after prompt for root password
** Changed in: deja-dup
Importance: Undecided => High
** Changed in: deja-dup
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/929139
Title:
Can't restore from remote server after prompt for root password
Status in Déjà Dup Backup Tool:
Confirmed
Status in “deja-dup” package in Ubuntu:
Confirmed
Bug description:
~*~*~*~*~*~*~*~*~
ISSUE
~*~*~*~*~*~*~*~*~
I successfully backed my entire machine (/) up to an external NAS
drive (Western Digital 500GB MyBook). However, when I came to test the
restore I keep getting the same message: "Restore Failed: Connection
failed, please check your password: Failed to mount Windows Share".
This seems strange since I was able to write the backup to the NAS
drive. I backed up over wifi and I am trying to restore via wifi.
~*~*~*~*~*~*~*~*~
STEPS
~*~*~*~*~*~*~*~*~
In the settings of Deja Dup, in the 'Storage' section, I have the
following:
Backup location: Windows Share
Server: <my_server_network_name>
Folder: <my_backup_folder>
Username: <my_username>
Domain: WORKGROUP
I have triple checked these entries for schoolboy errors like typos
and all is correct. One thing I did note is that I am not asked for
the password to accompany the username.
So, I select the 'Restore' option from the 'Overview' section and a
small 'Restore' dialog appears. The details here are exactly as I
entered them. I also make sure at this point that the NAS share is
*not* mounted. I then click 'Forward'. At this point the share is
mounted - I can see it in the file explorer - it also correctly
identifies the one and only backup made in the 'Date' drop down list
box. I click 'Forward' again. In the 'Restore to where?' section I
leave all at the defaults ('Restore to original file locations') and
click 'Forward'. The 'Summary' screen shows. I then click 'Restore'.
At this point I get a 'Preparing' progress bar. Expanding the details
section shows nothing. My screen then goes black an I am asked to
enter my administrator password ince Deja Dup will be modifying my
system. I do this and then I get the error as mentioned: "Restore
Failed: Connection failed, please check your password: Failed to mount
Windows Share" - the share is already mounted at this point though so
I am totally confused. I have tried specifying the NAS by network name
and IP and manually mounting it and it results in the same error
message each time. I was expecting it to restore the backup I just
took. I will admit that the wording of the error message would
indicate an error on my part but since the NAS share is mounted at the
point I indicated earlier it seems somewhat misleading.
~*~*~*~*~*~*~*~*~
PACKAGE DETAILS
~*~*~*~*~*~*~*~*~
deja-dup:
Installed: 20.1-0ubuntu0.2
Candidate: 20.1-0ubuntu0.2
Version table:
*** 20.1-0ubuntu0.2 0
500 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main amd64
Packages
100 /var/lib/dpkg/status
20.0-0ubuntu3 0
500 http://gb.archive.ubuntu.com/ubuntu/ oneiric/main amd64 Packages
~*~*~*~*~*~*~*~*~
SYSINFO
~*~*~*~*~*~*~*~*~
System information report, generated by Sysinfo: 08/02/2012 21:29:38
http://sourceforge.net/projects/gsysinfo
SYSTEM INFORMATION
Running Ubuntu Linux, the Ubuntu 11.10 (oneiric) release.
GNOME: 2.32.1 (Ubuntu 2011-04-14)
Kernel version: 3.0.0-15-generic (#26-Ubuntu SMP Fri Jan 20 17:23:00
UTC 2012)
GCC: 4.6.1 (x86_64-linux-gnu)
Xorg: 1.10.4 (19 October 2011 05:21:26AM) (19 October 2011 05:21:26AM)
Hostname: V5535
Uptime: 0 days 0 h 55 min
CPU INFORMATION
GenuineIntel, Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz
Number of CPUs: 2
CPU clock currently at 1200.000 MHz with 4096 KB cache
Numbering: family(6) model(15) stepping(10)
Bogomips: 4000.49
Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov
pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm
constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor
ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm lahf_lm ida dts tpr_shadow vnmi
flexpriority
MEMORY INFORMATION
Total memory: 2761 MB
Total swap: 2810 MB
STORAGE INFORMATION
SCSI device - scsi0
Vendor: HL-DT-ST
Model: DVDRAM GSA-T20N
SCSI device - scsi2
Vendor: ATA
Model: OCZ-VERTEX2
HARDWARE INFORMATION
MOTHERBOARD
Host bridge
Silicon Integrated Systems [SiS] 671MX
Subsystem: Fujitsu Technology Solutions Device 1125
PCI bridge(s)
Silicon Integrated Systems [SiS] AGP Port (virtual PCI-to-PCI
bridge) (prog-if 00 [Normal decode])
Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00
[Normal decode])
Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00
[Normal decode])
Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00
[Normal decode])
Silicon Integrated Systems [SiS] AGP Port (virtual PCI-to-PCI
bridge) (prog-if 00 [Normal decode])
Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00
[Normal decode])
Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00
[Normal decode])
Silicon Integrated Systems [SiS] PCI-to-PCI bridge (prog-if 00
[Normal decode])
USB controller(s)
Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f)
(prog-if 10 [OHCI])
Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f)
(prog-if 10 [OHCI])
Silicon Integrated Systems [SiS] USB 2.0 Controller (prog-if 20
[EHCI])
Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f)
(prog-if 10 [OHCI])
Silicon Integrated Systems [SiS] USB 1.1 Controller (rev 0f)
(prog-if 10 [OHCI])
Silicon Integrated Systems [SiS] USB 2.0 Controller (prog-if 20
[EHCI])
ISA bridge
Silicon Integrated Systems [SiS] SiS968 [MuTIOL Media IO] (rev
01)
IDE interface
Silicon Integrated Systems [SiS] SATA Controller / IDE mode
(rev 03) (prog-if 8f [Master SecP SecO PriP PriO])
Subsystem: Silicon Integrated Systems [SiS] SATA Controller /
IDE mode
GRAPHIC CARD
VGA controller
Silicon Integrated Systems [SiS] 771/671 PCIE VGA Display
Adapter (rev 10) (prog-if 00 [VGA controller])
Subsystem: Fujitsu Technology Solutions Device 1125
SOUND CARD
Multimedia controller
Silicon Integrated Systems [SiS] Azalia Audio Controller
Subsystem: Fujitsu Technology Solutions Device 1125
NETWORK
Ethernet controller
Atheros Communications Inc. AR242x / AR542x Wireless Network
Adapter (PCI-Express) (rev 01)
Subsystem: Atheros Communications Inc. AR242x 802.11abg
Wireless PCI Express Adapter (rev 01)
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: deja-dup 20.1-0ubuntu0.2
ProcVersionSignature: Ubuntu 3.0.0-15.26-generic 3.0.13
Uname: Linux 3.0.0-15-generic x86_64
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Wed Feb 8 21:31:21 2012
ExecutablePath: /usr/bin/deja-dup
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
SourcePackage: deja-dup
UpgradeStatus: No upgrade log present (probably fresh install)
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