Just for the Information:

The Activesync on Keon worked with my Outlook/Hotmail account when I tested 
today.

Gaia   e2598d3b7b72156a97f9c9c2029a59cee1c36ddc
BuildID 20130603111001
Version 18.0

-Swaroopa


----- Original Message -----
From: "Jim Porter" <[email protected]>
To: [email protected]
Sent: Wednesday, June 12, 2013 5:29:56 PM
Subject: Re: [b2g] ActiveSync issue, error 440

On 06/12/2013 02:41 PM, LASKE, Lionel (C2S) wrote:
> I've got an issue using my Keon with my company mailbox under Exchange.
> My ActiveSync settings is valid: it works with other mobile devices and it 
> works on https://www.testexchangeconnectivity.com/
> But on the Keon I've got an error "There is a problem with the server "xxx". 
> Try again later [server-problem(440)]".

An HTTP 440 response is an Exchange (not ActiveSync) error referring to 
a login timeout. There may be a configuration issue with the Exchange 
server, and we just happen to bump into that in the Gaia email app. It's 
possible that there's a bug in our ActiveSync code, but it's hard to say 
without being able to test things on my end.

If it's possible, could you create a test account for me or Andrew 
([email protected]) to try out? That would hopefully get us the info we 
need to figure out where the issue is, and fix it if it's on our end.

- Jim
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