On Tuesday, July 15, 2014 4:19:27 PM UTC-4, Gabriele Svelto wrote: > On 15/07/2014 18:06, [email protected] wrote: > > > So if this comes down to terrible driver, what happens? Is that in the > > hands of ZTE/Alcatel to fix, or what? > > > > Knowing a couple of things about driver development this could be even > > more up the chain. Possibly in the hands of the touchscreen vendor. > > Anyway if Alcatel pushes out a 1.3 update for the Fire and if they > > update the touchscreen driver this might get fixed. > > > > > Usability suffers very much with this bug IMO. > > > > Indeed; this also explain some "quirkiness" I had experienced with it > > while zooming/pinching that I could never really place and now I'm > > pretty sure I know what was causing it :-/ > > > > Gabriele
So is the answer for me (and others who have purchased the ZTE Open) a firm but polite "tough shit"? I can't help but repeatedly get the impression that I made a dire mistake in getting this device given the complete and utter lack of support from ZTE, despite this device being an early mover and something that should have acted as a champion for the platform. You'd think if a good impression was important, this device would have had the ZTE team standing firm(ware)ly behind it. Any ideas on whose door I need to knock down to get this functioning properly? I've emailed ZTE "support" repeatedly on other issues and I get dead-ended with boilerplate replies & no engagement. If the hardware is only designed for two simultaneous touch inputs, then that is 100% fine. That is a valid design constraint. What isn't fine is having that support come with a massive disclaimer of "Two inputs, sometimes, provided you only have your fingers in certain orientations and at certain distances and only applied in certain order..." That breaks user expectations and frankly, just completely sucks to actually USE. "Standard" gestures are 100% broken if I use the device in landscape orientation. How is that in any way acceptable to ship? None of this frustration is directed at you, just to clarify. _______________________________________________ dev-b2g mailing list [email protected] https://lists.mozilla.org/listinfo/dev-b2g
