On Tuesday, March 3, 2015 at 9:59:06 AM UTC+2, Ralph Daub wrote: > correcting the CC list: > > > - b2g-release-drivers-owners@ > > + mozilla-dev-b2g@ > > > > On Mon, Mar 2, 2015 at 11:55 PM, Ralph Daub <[email protected]> wrote: > > > > > Hi Rachelle, > > A user in the SUMO forums would like to manually update his ZTE Open C device > purchased in Australia. > > > link: https://support.mozilla.org/en-US/questions/1018496#answer-697030 > > Unfortunately, it appears that ZTE's usual tool to root the ZTE Open C does > not work with the Australian device. This is the response that the user > received from ZTE's support channels: > > > "According to what has been found by other users - Our version of the > Open C is locked down. Using the EU or US tools is dangerous and > usually results in a bricked device if trying to use with an Australian > H/W model. The tool we have is not a public release tool and would be > used with the EU or US developer F/W builds at your own risk as they are > not intended for or built with our device as the target." > > Is there an alternate way of rooting and manually updating the device from > Australia, that we are aware of? > > > Do we have information about which devices models and in which markets they > come rooted and which come locked? Out of those locked, do we know which > devices have a workaround available? > > > This is important to know a support and User Success perspective. Currently, > I only become aware after users contact us with support inquiries. > > > Thanks in advance, > > > - Ralph
Ralph, there's also a manual update procedure (https://developer.mozilla.org/en-US/Firefox_OS/Phone_guide/ZTE_OPEN_C) which just replaces boot.img with a rooted one if the user can use adb and fastboot. That page explains how to test boot.img without actually flashing it. _______________________________________________ dev-b2g mailing list [email protected] https://lists.mozilla.org/listinfo/dev-b2g
