Forwarding from firefox-dev:
---------- Forwarded message ---------- From: Steve Jones <[email protected]> To: <[email protected]> Cc: Date: Sat, 1 Nov 2014 07:31:30 -0000 Subject: Problem with changing password for Firefox account Hi, I have a firefox account, and this morning, I tried to change my password using the website https://accounts.firefox.com/settings This has three links viz. Change password, Delete account & Sign out. Upon clicking on the Change password link, a new page appeared containing two fields, one labelled old password, and one labelled new password, plus a confirm button. I entered my old password in the first field, and then the new password in the second field, followed by clicking on the confirm button. The webpage then came up with an incorrect password message. I think the above webpage has a bug in it; normally, on all websites that I am familiar with which allow changing of passwords, they all have three fields, one for the old password, one for the new password and a third for confirming the new password; the above webpage lacks the last field. After playing around with things, I went to the Firefox account sign in page https://accounts.firefox.com/signin, and clicked on the forgot password link. Upon receiving a reset password email from firefox, this took me to a reset password, and which contained the confirm new password field (as one would expect). So, there is a get-around to the problem of changing my password, but clicking on the forgot password link seems a pretty stupid way of doing it… Could someone please look into this problem and fix it. Incidentally, while I am here, I had a hell of a job contacting firefox to report this problem. I tried clicking on the contact us link on the firefox help page, and found this to be a circumlocution office (for those who know their Dickens): there is no straightforward way of reporting problems. Perhaps you could fix this too… Steve Jones, a somewhat bemused firefox user
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