https://github.com/mozilla/fxa-content-server/issues/1828

-chris



On Nov 2, 2014, at 3:02 PM, Gavin Sharp <[email protected]> wrote:

> Forwarding from firefox-dev:
> 
> 
> ---------- Forwarded message ----------
> From: Steve Jones <[email protected]>
> To: <[email protected]>
> Cc: 
> Date: Sat, 1 Nov 2014 07:31:30 -0000
> Subject: Problem with changing password for Firefox account
> 
> Hi, 
> 
> I have a firefox account, and this morning, I tried to change my password
> using the website https://accounts.firefox.com/settings
> 
> This has three links viz. Change password, Delete account & Sign out.
> 
> Upon clicking on the Change password link, a new page appeared
> containing two fields, one labelled old password, and one labelled
> new password, plus a confirm button.  I entered my old password
> in the first field, and then the new password in the second field,
> followed by clicking on the confirm button.  The webpage then came
> up with an incorrect password message.
> 
> I think the above webpage has a bug in it; normally, on all websites
> that I am familiar with which allow changing of passwords, they all
> have three fields, one for the old password, one for the new password
> and a third for confirming the new password; the above webpage lacks
> the last field.
> 
> After playing around with things, I went to the Firefox account sign in
> page https://accounts.firefox.com/signin, and clicked on the forgot
> password link.  Upon receiving a reset password email from firefox,
> this took me to a reset password, and which contained the confirm
> new password field (as one would expect).  So, there is a get-around to
> the problem of changing my password, but clicking on the forgot
> password link seems a pretty stupid way of doing it…
> 
> Could someone please look into this problem and fix it.
> 
> Incidentally, while I am here, I had a hell of a job contacting firefox
> to report this problem.  I tried clicking on the contact us link on the
> firefox help page, and found this to be a circumlocution office (for
> those who know their Dickens): there is no straightforward way of
> reporting problems.  Perhaps you could fix this too…
> 
> Steve Jones, a somewhat bemused firefox user
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