1-4 on the right side of that image is exactly what we need. If it is more cost effective, you can give EOA a shot, and we can revisit RP if need be.
Brent Walter Marketing Automation Strategist, DEG 913.951.3112 (direct) | [email protected]<mailto:[email protected]> From: Benjamin Niolet [mailto:[email protected]] Sent: Thursday, July 9, 2015 8:19 PM To: Ryan Kelly Cc: John Gruen; dev-fxacct; Christopher Karlof; Brent Walter Subject: Re: Let's set up a proper spam testing system Here's what John and I are seeing in our accounts (screen attached). The page does say they offer seed testing, which I wasn't aware they had until this email thread. Maybe it's new? I have no info on whether it's as good as ReturnPath or not. But this does appear to be more than just a spam filter test, which I agree is inadequate for our needs. Ben Niolet | Email Marketing Manager Mozilla | [email protected]<mailto:[email protected]> On Thu, Jul 9, 2015 at 7:57 PM, Ryan Kelly <[email protected]<mailto:[email protected]>> wrote: On 10/07/2015 05:47, Benjamin Niolet wrote: > > Email on Acid offers seed testing, which is the same type of service I > mentioned to Ryan in Whistler. The basic gist of how it works is you > send an email to a bunch of inboxes controlled by the testing service. > They are able to report on whether the message made it to the inbox > (might have gone to spam or might have even just gotten lost in the > mail. Strange but true). I had a poke around on their site, and I wasn't able to find anything that specifically talked about "seed testing" of the same elaborate type that ReturnPath does. The closest I found was the "spam testing" section which claims to check against common filters, but doesn't talk about any details of how it works: https://www.emailonacid.com/spam-testing Brent's comment suggests that that don't have anything quite equivalent to ReturnPath, so perhaps we have a need for both services. Ben or John, do you have any more info on this service specifically from EoA? Ryan > I have never used Email on Acid for seed testing, but I suspect it's a > lot cheaper than ReturnPath, the service I'm most familiar with. Since > we already have an Email on Acid account in use, and from what I can > tell, seed testing is included, this seems like the right service to > start with. > > Brent, any flags or blockers on using Email on Acid for seed testing the > AWS confirm emails for accounts? > > Ben Niolet | Email Marketing Manager > Mozilla | [email protected]<mailto:[email protected]> > <mailto:[email protected]<mailto:[email protected]>> > > On Thu, Jul 9, 2015 at 1:38 AM, Ryan Kelly > <[email protected]<mailto:[email protected]> > <mailto:[email protected]<mailto:[email protected]>>> wrote: > > On 9/07/2015 03:13, John Gruen wrote: > > We should really be doing a better job of automating and testing spam > > scores for FxA emails. One of the major factors determining email > > spammy-ness is the overall reputation score of the email service > > provider. This means that running spam tests from localhost will not > > produce consistent, representative data.* > > > > Thus far, we’ve been using Email on Acid to test our emails. In > Email on > > Acid world, a proper spam test would mean sending emails from our > > production servers to a specific set of secret email addresses > provided > > through the EoA account. I’ve generally enjoyed using EoA, but maybe > > there is better tooling out there. Either way, I think we should do a > > better job establishing situational awareness about where our > emails end > > up. It’d be great if the whole thing were automated so that when we > > deployed each new train, we automatically kicked off full email test. > > Sounds extremely worthwhile. I'm cc'ing Ben who may be able to comment > on whether EoA is the best choice for automating this, or if we have > existing agreements with a similar service. I recall him mentioning a > similar-sounding service at Whistler. > > > Oh, also, it seems like we could buy a team license to EoA or > Litmus and > > I could stop paying for this stupid thing out of pocket. We are, after > > all sending out a TON of emails. Thoughts? > > Yes, assuming with stay with EoA, we should definitely do this! LMK if > you're paying out of pocket for any other services as well, and we'll > make sure we get better arrangements in place. > > > Cheers, > > Ryan > >
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