> Having the servers up and running I am struggling with a new problem. I
> am able to register a new account and log in to existing ones, but once
> I am logged in, I am confronted by an "unexpected error" message, which
> roughly translates to: "System not available, please try again later."
> This is a bit strange since I can only see result code 200 / errno 0
> messages in the server logs. Example from the auth-server log:
>
> {"Timestamp":1455113872527000000,"Logger":"fxa-auth-server","Type":"request.summary","Severity":6,"Pid":4624,"EnvVersion":"2.0","Fields":{"op":"request.summary","code":200,"errno":0,"rid":"1455113872522:ffsync2:4624:ikgwijce:10054","path":"/v1/session/status","lang":"de,en-US;q=0.7,en;q=0.3","agent":"Mozilla/5.0
> (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101
> Firefox/44.0","remoteAddressChain":"[\"192.168.1.50\",\"127.0.0.1\"]","t":5,"uid":"<myuserid>"}}
>
> Same goes for the auth-db-mysql and content-server, no error codes
> there. So I wonder what is causing the error which can be observed in
> the user interface. I also tried pairing it with a syncserver and tried
> to synchronize, though being able to log in, synchronization is never
> happening and I am asked to log in again after the first try. The
> about:sync-log is giving me an unauthorized error:
>
> 1455112853599 Sync.BrowserIDManager ERROR Could not authenticate:
> {"details":{"now":"2016-02-10T14:00:53.578Z","message":"Authentication
> failed.","cause":"invalid-credentials","response_body":"{\"status\":
> \"invalid-credentials\", \"errors\": [{\"location\": \"body\", \"name\":
> \"\", \"description\":
> \"Unauthorized\"}]}","response_headers":{"content-type":"application/json;
> charset=UTF-8","date":"Wed, 10 Feb 2016 14:00:58
> GMT","x-timestamp":"1455112858","content-length":"110","connection":"keep-alive"},"response_status":401,"name":"TokenServerClientServerError"}}
This error is happening when the browser goes to authenticate itself to
the sync "tokenserver". Are you also running your own syncserver stack
as documented at [1]?
Cheers,
Ryan
[1] https://docs.services.mozilla.com/howtos/run-sync-1.5.html
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