This is the episode that I was referring to :
http://www3.nhk.or.jp/nhkworld/en/tv/professionals/201511200600/

On Tue, Dec 1, 2015 at 5:50 PM, Naoki Hirata <[email protected]> wrote:

> I think we really need to go back to the roots of Mozilla and help cater
> to the features that people are requesting :
> http://foxfooding.github.io/dashboard/
>
> Both Google and Apple are forcing people to use what they want them to use.
>
> We have an opportunity to help the community to make a mobile device that
> they want to use and the features that we can implement for them.
>
> The main thing I was watching was a NHK World program on a couple that
> made a small local convenient store that people all over Japan would go
> to... they give tours on their store to major supermarkets.
>
> In the worst of times, the wife had asked a customer why the customer
> didn't buy one of the produces that didn't sell well.  The main reason why
> was because it was trouble to cook with it.  So the wife ended up taking a
> challenge to produce fresh food with that ingredient.  The second challenge
> was to cook the food better than the people were making it at home.  She
> would call her customers up and ask for advice on how to make the food
> better.
>
> What I took from this is that we could do the same ourselves.  We can
> improve the product by getting feedback from our end users and making the
> features and taking people's suggestions.
>
> We should build the people's web phone.
>
> Regards,
> Naoki
>
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