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http://jira.magnolia-cms.com/browse/MAGNOLIA-3330?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=30516#action_30516
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Jan Haderka commented on MAGNOLIA-3330:
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Hi Jan,
if you have a support contract please move this issue to support. (Details of
support are described at http://documentation.magnolia-cms.com/support.html )
Otherwise I suggest you ask for help in the user list where you have wider
audience to share the experience and find possible solution to the issue. See
http://www.magnolia-cms.com/home/community/mailing-lists.html for subscription
details.
Personally I have never experienced such issue even with huge dialogs, so I
would suspect either proxy or the browser to cause the problems.
> Content disappiers
> ------------------
>
> Key: MAGNOLIA-3330
> URL: http://jira.magnolia-cms.com/browse/MAGNOLIA-3330
> Project: Magnolia
> Issue Type: Bug
> Affects Versions: 4.3.7
> Reporter: Jan Christian Haddorp
> Assignee: Boris Kraft
> Attachments: page_properties.jpg
>
>
> We have a strange issue. It is not really reproducable; but occurs too often.
> We use a not too small properties dialog for our templates (see attachment).
> Sometime this dialog (or the FCK editors) does not load completely. Just
> stops loading - no error. If the user click save the not initialized FCK
> editors write empty values. Means already managed content disappears.
> Have you ever heard about this issue? Is it a browser or configuration
> problem? We mainly use Firefox 3.6 running on Windows XP. Should we use a
> different browser or what else can we do to solve the problem?
> Please let me know how we can get any support. Thanks!
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