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http://jira.magnolia-cms.com/browse/MAGNOLIA-3330?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Jan Christian Haddorp updated MAGNOLIA-3330:
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Attachment: ole0-9.jpg
Outlook.jpg
The problem does not occur every time. Sometimes it takes up to 10 min. until
the dialog opens with error. As we cannot reproduce it clearly we don't have
any valid firebug details.
We have a good Internet connection and no problems or hardly any problems. Our
client uses a much slower Internet connection. The number of FckEdit fields
might also influence the occurrence. After I have reduce the FckEdit amount
inside one dialog from 6 to 3 it is working nearly fine.
I've attached two more screens. You can see that is it not a generic problem.
One editor is loaded while the other is missing. Or the icons have been loaded;
but other parts are missing.
> Content sometimes disappears when edited with fckeditor
> --------------------------------------------------------
>
> Key: MAGNOLIA-3330
> URL: http://jira.magnolia-cms.com/browse/MAGNOLIA-3330
> Project: Magnolia
> Issue Type: Bug
> Affects Versions: 4.3.7
> Reporter: Jan Christian Haddorp
> Assignee: Boris Kraft
> Attachments: ole0-9.jpg, Outlook.jpg, page_properties.jpg
>
>
> We have a strange issue. It is not really reproducable; but occurs too often.
> We use a not too small properties dialog for our templates (see attachment).
> Sometime this dialog (or the FCK editors) does not load completely. Just
> stops loading - no error. If the user click save the not initialized FCK
> editors write empty values. Means already managed content disappears.
> Have you ever heard about this issue? Is it a browser or configuration
> problem? We mainly use Firefox 3.6 running on Windows XP. Should we use a
> different browser or what else can we do to solve the problem?
> Please let me know how we can get any support. Thanks!
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