thank you for your honest insight, Matthew. this puts Mepis back on the list for me. i am sorry to hear what inhuman conditions you are working under. if you think that Ubuntu has some 15 employees working on the same, and more then 7 full time, and their distribution is not as polished as yours ... what is the biggest source of problems in your opinion ? all these sound drivers and stuff, is debian running around in circles ? or is the hardware more and more complex and proprietary ?
also, there is a favorable mention of Mepis from this refreshingly independent and critical developer of ZenLinux: http://www.pclinuxonline.com/article.php?sid=9612 > 8. How does Zen differ from Ubuntu and SimplyMepis? > Never used SimplyMepis although I hear people have great success > with it, that they've done some things pretty well. > Ubuntu has some nice points, but it's not very compatible with Debian.
next time a user has problems getting his Mepis installation to run at all, and you write "yes we do want to help", please tell them that it will take some weeks to answer, so you can avoid disappointment. also, the list description might be changed to describe it's character more as "list for Mepis tester problem reports" or so, so someone looking for general exchange and community support is sure not to get a false impression.
also, thanks to Josh King for his repeated efforts at helping.
besides, what was the nature and outcome of the trouble Mepis LLC had with FSF about enforcing the GPL and access to Mepis code without having to pay for registration ?
kind regards philippe
--
MEPIS Support - Matthew D. Melbert wrote:
Philippe and Steven,
I had seen this post a few days ago but it was down the list in the e-mail that I have to reply. So sorry for the slow response. There are a couple of things here that need to be addressed. First. Steven, MEPIS has prided itself on it very open and caring community. We need to make sure that we maintain that image especially when it comes to a officially sponsered developers list. I know that many times things can get crazy but we just have to be careful about what is said. Telling someone they are unwelcome is not a way to maintain the image that we strive so hard to have. Second. Philippe, the dev list is precisely just that. A developers list. It is not a place to get general help or to expect instant responses. It is a place for people to test our latest releases, run it through as much hardware, and put it through all the riggors they can think of. When a problem does arise it is expected that the tester do some initial legwork before posting their question. It is even better if the tester finds a problem and can resolve it and post us their findings. Also when a problem does arise it may take quite a while before the question is answered. Warren does do this full time but is very busy doing most of the work to bring us new releases. I do as much as I can when I can which is about 30 hours a week over top of my normal everyday job. With really only 2 people working on this project we are swamped with trying to fix things and we can not get to every problem right away. Third. We do not have our volunteers "bump people off". Everything that is said is the product of the author. We do not hide behind anyone or anything. I will stand behind everything that I say and I am sure that Warren feels the same way. If we have something to say we say it. If we dont want to say something we dont say it at all. We do not have anyone say it for us. So to answer the question, Steven is speaking for himself. I hope this clears up what is going on here.
Matt
Philippe Landau wrote:
Steven Boothe wrote:
Philippe Landau wrote:
Matthew D. Melbert wrote:
Yes we do want to help.
why don't you help then ? i posted a dozen emails here describing some of my problems with mepis, and get zero help from mepis development. why is that ?
1). Your way out of line making a crack like that.
2). You have received almost as many responses as you have posts.
3). You've got a serious attitude problem to be claiming you have received "zero help" from mepis development.
4). If you cannot find it within yourself to be more gracious in how you receive the hospitality of those developers and vollunteers that have given you a tremendous amount of their time and work for free, then you can consider yourself unwelcome here, and you can consider yourself asked to politely leave and take your questions elsewhere.
"kind regards"
Steven Boothe
Eminently thankful and contented vollunteer, contributer of bug reports, and various how-to's.
is that how Mepis LLC is dealing with problems ? send their volunteers to bump people off ? or is Steven just speaking for himself here ?
philippe landau wrote:
why does nobody help me get sound working and mount the partitions ? is there any interest on the side of Mepis LLC for input that would help debug the distribution ?
Matthew D. Melbert wrote:
Yes we do want to help. Can you post send us the output of the "kudzu -p" command. This is will tell us what kind of sound card you have. Also what version of MEPIS are you using and what kernel are you using when you have this problem. What kind of problems are you having with partitions?
Josh King wrote:
Philippe,
You would probably be better off asking for help from one of the user support sites. This list is for:
"Maillist for discussing testing of MEPIS Linux."
It's not that no one wants to help you, it's that this just isn't the place for user support. You could try http://mepislovers.org or http://dotmepis.org ; you would probably have a much better chance of getting support for your problems at either of those places.
I'd also reccomend that you include as much detail about the problems as possible (i.e. which version of MEPIS you're using, what hardware may be relevant, anything you have tried to fix the problem, etc.). I scanned your other posts, and you didn't give a whole lot to go off of. The more info you can provide, the more likely someone will be able to help you find an answer. :-)
Josh
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